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I tried updating my dell laptop to version 2004 many times and it is not working. I tried the windows update page 3 times. The first time it restarted my computer and it was unable to complete it successfully. The same thing happened the second time. The third time I checked for updates and I have no updates but I happen to still be on version 1909; I tried doing the Windows Update Assistant three times. All three times it restarts my computer, the dell symbol appears with the loading dots but it doesn't go into the normal blue update screen. It goes directly to my lock screen for me to login. It still doesn't update after all that. My younger brother claimed that his laptop updated but when I checked his version, it turned out his laptop didn't update correctly just like mine. Is anyone else having this problem, or is it something wrong with my dell laptop?