Systemwide password amnesia (v2004 build 19041.173)

Anonymous
2020-04-10T20:46:55+00:00

I have a Surface Pro 5 with a Windows Hello camera that wasn't working and I wasn't able to fix it. Looked like I'd need to do a reset to fix the drivers, so instead I decided to give 2004 a try, hoping the update would refresh the camera drives. Indeed this worked, but I've been having a lot of problems since the update:

Seems like all sorts of applications and OS features won't remember my username/passwords anymore.

  • Every time I log in I have to sign into both one drive personal and one drive business.
  • Outlook keeps asking me to log into my office365 every few hours.
  • Acrobat keeps asking for my Adobe login every time a load a pdf if I haven't done so in a few hours.
  • Settings periodically makes me fix my insider account configuration by re-authenticating with Hello
  • Lastpass extention in Firefox keeps asking me to enter my password despite being configured to only require a fingeprint (it first asks me for my fingerprint, but then also asks for the password)
  • probably some stuff I can't recall right now.

I wasn't having any of these issues before the update.

I tried following Lastpass's support advice to fix it by reinstalling the extension and resetting several settings but this didn't help.

It's possible these are all individual issues, but since it seems to be an issue with remembering credentials across a variety of applications, I'm suspecting it's a system wide issue and maybe not specific to these applications.

I checked that the credential manager service is running. It was set to manual. I changed it to automatic and rebooted but this didn't seem to help.

Anyone have an idea what could be going on here?

Thanks!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-12T21:28:18+00:00

Update 2/8/21

This issue has been fixed by Windows in this Windows 10 update, February 2, 2021—KB4598291 (OS Builds 19041.789 and 19042.789) Preview (microsoft.com).

  • Addresses an issue in which using local Service for User (S4U) affects Data Protection API (DPAPI) credential keys and causes users to sign out unexpectedly.

I am updating the Outlook Known Issue article to reflect the same, Outlook and other apps won't remember password after Windows Updates - Outlook (microsoft.com).

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Sumit 44,306 Reputation points Volunteer Moderator
2021-02-10T03:14:41+00:00

Issue resolved in KB4601319 monthly update. If you continue to hit the issue, let us know.

February 2, 2021—KB4598291 (OS Builds 19041.789 and 19042.789) Preview (microsoft.com)

  • Addresses an issue in which using local Service for User (S4U) affects Data Protection API (DPAPI) credential keys and causes users to sign out unexpectedly.

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  1. Sumit 44,306 Reputation points Volunteer Moderator
    2020-10-26T15:33:51+00:00

    This solution works for me very well. Finally my headache was gone. Or else I might be a linux user.. hhaha. Thanks to you!

    Glad I was able to help Nishan 😊

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  2. Sumit 44,306 Reputation points Volunteer Moderator
    2020-10-26T15:33:02+00:00

    When I type in the code, I get tis output:

    .\objsel.dllGet-ScheduledTask : The term '.\objsel.dllGet-ScheduledTask' is not recognized as the name of a cmdlet,

    function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the

    path is correct and try again.

    At line:1 char:1

    • .\objsel.dllGet-ScheduledTask | foreach { If (([xml](Export-Scheduled ...
    • 
      
      
    • CategoryInfo          : ObjectNotFound: (.\objsel.dllGet-ScheduledTask:String) [], CommandNotFoundException
    • FullyQualifiedErrorId : CommandNotFoundException

    Hi,

    It looks like somehow you/the device is typing an unnecessary thing I marked in Bold above. A powershell CMDlet always starts with Get. The correct command is this:

    • Get-ScheduledTask | foreach { If ((xml).GetElementsByTagName("LogonType").'#text' -eq "S4U") { $_.TaskName } }

    Irrespective of that Carbonite is one of the apps using S4U as people reported so I hope the problem should be resolved for you.

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  3. Anonymous
    2020-10-26T15:23:27+00:00

    When I type in the code, I get tis output:

    .\objsel.dllGet-ScheduledTask : The term '.\objsel.dllGet-ScheduledTask' is not recognized as the name of a cmdlet,

    function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the

    path is correct and try again.

    At line:1 char:1

    • .\objsel.dllGet-ScheduledTask | foreach { If (([xml](Export-Scheduled ...
    • 
      
    • CategoryInfo          : ObjectNotFound: (.\objsel.dllGet-ScheduledTask:String) [], CommandNotFoundException
    • FullyQualifiedErrorId : CommandNotFoundException

    Not sure what it means, but I don't have any HP products or services running to cause to problem that some people were having. I did have Carbonite, which I have temporarily uninstalled. Still waiting for MS to do something about this.

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