Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-10-25T19:47:31+00:00

    Yup they seem to work now from a recent windows update. it’s still two different devices - one for audio and then another for audio and microphone - but it works!

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  2. Anonymous
    2021-10-25T18:02:53+00:00

    How did you manage to do that?

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  3. Anonymous
    2021-10-15T09:07:41+00:00

    This is not true. I used airpods pro with a new lenovo laptop and they worked great as a headset. Now i'm trying to use them with an older one and they don't work as expected, meaning that there is an issue with the bluetooth chipset on the older laptop.

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  4. Anonymous
    2021-09-03T09:24:55+00:00

    Hi

    I just noticed this as another potential solution. Has anyone here tried this out?

    https://www.techradar.com/news/want-to-make-your-airpods-sound-better-on-windows-10-heres-how

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