Airpods Pro: very bad quality in Headset mode on Windows 10

Anonymous
2020-04-02T12:50:11+00:00

Dear all,

I've got my new Airpods Pro, they work well with my iPhone.

Also on Windows 10 via bluetooth, sound quality is good when using the "Airpods stereo" mode.

However, in the headset mode ("Airpods Hands-Free AG Audio") sound and especially microphone quality is extremely bad. I tried to change the default format (see screenshot, it's only 8000Hz), but I cannot change it as it's grey. Any advice to get a better microphone quality?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2022-01-17T19:57:00+00:00

According to this post it should be fixed already in Insiders Build (currently Dev Channel only).

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  1. Anonymous
    2021-08-23T02:30:15+00:00

    There is no "problem" per se. It works as intended by the Bluetooth specs.

    The Bluetooth specs govern thousands of hardware manufacturers and ten of thousands bluetooth devices. It is a limitation of the bluetooth specs.

    What Microsoft is "fixing" is merely the elimination of the confusing 2 profiles shown to end-users, so no "showing" it to you --- but it is still govern by the limitations of the 2 profiles.

    Apple went outside the bluetooth specs for their Apple hardware universe to make AirPods seamless. So are the various high end bluetooth headsets like Bose that requires you to install a separate Bose app on your iphone or android phone. But since Bose doesn't make an app for MacOS, Windows OS or Linux or on your car --- those Bose bluetooth headsets are just as useless in the desktop realm.

    Thank you, I confirmed win 10 support HSP 1.71, but it seems my laptop Dell xps 13 didn't include a BT chipset capable of HSP 1.6 or above, so I got a poor mic quality, now I just buy a USB dongle jabra 370 to replace my on-board BT, that dongle support HSP 1.6, now I got a wide band mic up to sampling 16KHz

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  2. JosephT71 9,220 Reputation points
    2021-08-12T03:52:14+00:00

    wast 10 minitus get nothing from this thread.

    Microsoft have no motivation to solve a problem relate to apple products

    There is no "problem" per se. It works as intended by the Bluetooth specs.

    The Bluetooth specs govern thousands of hardware manufacturers and ten of thousands bluetooth devices. It is a limitation of the bluetooth specs.

    What Microsoft is "fixing" is merely the elimination of the confusing 2 profiles shown to end-users, so no "showing" it to you --- but it is still govern by the limitations of the 2 profiles.

    Apple went outside the bluetooth specs for their Apple hardware universe to make AirPods seamless. So are the various high end bluetooth headsets like Bose that requires you to install a separate Bose app on your iphone or android phone. But since Bose doesn't make an app for MacOS, Windows OS or Linux or on your car --- those Bose bluetooth headsets are just as useless in the desktop realm.

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  4. Anonymous
    2021-07-17T10:23:05+00:00

    Hi Mixocol,

    unfortunately the Airpods Pro connection dropped again to 8000 Hz after restarting my Laptop. Until now I was unable to reproduce the 16000Hz connection.

    I tried now everything without success.

    Sorry, but it looks like there is currently no possibilty to use the airpods pro with windows 10 as headset.

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