Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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  1. Anonymous
    2020-08-13T16:19:50+00:00

    This is also an issue as doing as you stated (which works) it however wants me to delete everything off that drive when I click apply. So does that mean I have to delete my whole hard drive of over 2tb worth of games to fit a 88.9gb game on it or is that just a weird popup that doesnt mean anything and actually wont delete the hard drive data? Main drive is barely able to hold a 88.9gb game on it.

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  2. Anonymous
    2020-07-18T19:43:53+00:00

    Thank you very much man! You solved my problem ♥️

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  3. Anonymous
    2020-04-27T16:56:42+00:00

    First I ran the troubleshooter as the first link said, and it coundn't find any problems.

    Then I ran the WPS script provied by your second link as admin, then I rebooted and tried to install the app on my D:\ drive again.

    Unfortunately without any result.

    I made sure to check for new updates in Windos Update, but it's up to date.

    It still doesnt allow me to install any apps on my D:\ drive.

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  4. Anonymous
    2020-04-27T11:02:22+00:00

    Hi Erik,

    May i request for the screenshot of the error?. To assist you properly/

    Thank you

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