sfc /scannow WILL NOT function

Anonymous
2020-04-22T21:30:43+00:00

Cmd Prompt > sfc /scannow says Windows Resource Protection could not start the repair service every time I try to use it. What I have tried to do to fix this through reading this site and many others but no luck. This is what I remember trying:

safe mode start

Windows Modules Installer is at manual

DISM /Online /Cleanup-Image /RestoreHealth > operation successfully completed

net start trustedinstaller>successful

chkdsk /r > typed y but it didn't work either

ICACLS C:\Windows\winsxs and restart

all have failed

administrator cmd prompt says C:\WINDOWS\system32 (I have  a 64 though some programs run on 32)

I tried reinstalling 10 with keeping my programs, but the internet is too slow to get it to work even after several days of trying. I can't fresh install even if I had my disk with me. Many of my programs can't be replaced well not by me.

Have  windows 10 but updates always fail many, many, many times if they going through at all. 

I need my pc working properly and something is definitely wrong with it. I need the scan and repair to work.

If someone can help me I would really appreciate the kindness.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-05-13T07:55:26+00:00

(1) You don't seem to use the Downloads folder. I guess your way is OK.

(2) I don't like that bugcheck. Do you get a lot of them? Those are blue screen errors. There are many threads on bugchecks that are really sad to look at. They end up checking various hardware components one after the other, swapping RAM chips, installing fans & blowing out dust bunnies. But it could just be software as well.

(3) OS Build 17763.557 was 25 quality updates ago. That's pretty far back...!...

https://support.microsoft.com/en-us/help/4503327

June 11, 2019—KB4503327 (OS Build 17763.557)

Not sure what to suggest. Need to hit the sack.

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Anonymous
2020-05-20T04:08:09+00:00

Affinity Designer & Affinity Photo have the same hardware specs...

  • Windows-based PC (64 bit) with mouse or equivalent input device
  • DirectX 10-compatible Graphics Cards and above
  • 2GB RAM minimum (4GB RAM recommended)
  • 670MB of available space; more during installation
  • 1280x768 display size or better

And your HP Pavilion 21-h013w can handle that. And you said one of them did work fine a while. (You got the other only after problems surfaced). I think specs isn't the problem.

(1) It could be worth a shot to deal with KB4023057 as in that article I posted earlier. It could be the real troublemaker with the services it has given you. Either uninstall or fully disable it. However, other threads indicate it's a monster to deal with. It will come back & never quit trying to upgrade your computer. And it can thwart WUShowHide.

(2) Or do the dual-install I also mentioned earlier & see what happens in that. You'll have a clean 1909 (as well as that buggy 1809). Want fuller instructions?

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  1. Anonymous
    2020-05-19T07:27:41+00:00

    (1) It looks to me you've got a good MSIExec.exe. Yours is for 1809, but it's got a date 2 months newer even than mine which is 1909. Something is nutty with Autoruns, looks like, regarding Timestamps. One of them on a file I've got looks pretty old too (1982).

    (2) Regarding Fontbase, you did enough to remove that useless entry. It went to a file that no longer existed. If the image path had led to an empty folder (or one that looked pretty much it belonged only to Fontbase), it would have been tidy to delete that folder. Actually, right-clicking Fontbase in Autoruns & selecting "Jump to image" likely would have said whether the folder still existed by opening it or not. But doing a search in File Explorer probably was risky. I'm glad it found nothing that could be deleted.

    (3) Right-click "C:\PROGRA~3\INTERE~1\INTERE~2.DLL" in Autoruns, & select "Jump to image". What happens? If it says the folder doesn't exist, just delete the entry. Otherwise, let's see what's in the folder.

    (4) That's a pity that SFC still will not run in Windows. But /Checkhealth is the least informative option for DISM. Do this one...

    DISM  /Online  /Cleanup-Image  /ScanHealth

    If it says "repairable", then do a "/RestoreHealth" which actually makes the repairs. And try SFC afterward. I hope it will run.

    (5) OMG, read this to see what sedlauncher.exe is...

    https://www.askvg.com/what-are-sedsvc-exe-sedlauncher-exe-files-and-rempl-folder-in-windows-10/

    What are Sedsvc.exe, Sedlauncher.exe Files and REMPL Folder in Windows 10?

    I've read elsewhere, KB4023057 comes in when your version of Windows is two versions too old. That's what yours is, now that 2004 is about to be released. (I guess 1903 isn't counted). So KB4023057 is trying to give you 1909.

    Not sure what to suggest. Must hit the sack.

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  2. Anonymous
    2020-05-19T04:57:18+00:00

    1a) I followed the fontbase path but there was no files, I deleted the entry and ran a find search in file explorer. It found some folders that wouldn't delete because they can't be found.

    1b)------------

    1c) I don't have the "Resubmit to Virus Total" just "Check Virus Total" like you say 1809 vs 1909 but when I clicked it, it came back with The operation times out. One drive keeps asking me to let it clear up stuff it says it's stored on one cloud or drive well one of the them but not sure if I totally trust it to be careful with it.

    1d)\Microsoft\Windows\rempl\shell            File not found: C:\Program Files\rempl\sedlauncher.exe      

    After I get to the rempl folder there is a sub-folder called logs and is full of LauncherRemediations, Remeidations, and ServiceRemediations going back a couple years but i don't see any shell folder.

    I go this off the Winsows Club

    1] What is REMPL folder?

    If you are not aware, there are certain files and folders that are used by Windows 10 Updates to make sure that any updates rolled out by Microsoft as future or feature updates are installed on your PCs without any issues. REMPL folder happens to be one such folder.

    The folder can be seen under C:\Program Files\rempl and contains files like – remsh.exe, Sedlauncher.exe, Sedsvc.exe, disktoast.exe, rempl.exe and others. The Remsh.exe executable typically is a special Windows Update that includes reliability improvements to Windows Update Service components in older versions of Windows 10.

    It exists on only a few Windows 10 systems. The folder includes an automated troubleshooting tool that’s deployed only on those PCs which report issues updating to the most recent version of Windows 10. When this occurs, this special package is automatically downloaded by Windows 10, and it tries to determine the reasons for the failure and then attempts to remediate them.

    It is not a malware or virus, but a part of a reliability update pushed out by Microsoft. Also, it can be viewed as an automated troubleshooting tool, deployed to determine and report the reason(s) for the failure (downloading updates) and then attempt to remediate them.

    • I don't know what C:\PROGRA~3\INTERE~1\INTERE~2.DLL            File not found: C:\PROGRA~3\INTERE~1\INTERE~2.DLL.exe       File explorer didn't find it. I couldn't find what it was on google either.

    1e) sfc run as administrator = Windows Resource Protection could not start the repair service.

    DSIM = C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.17763.1

    Image Version: 10.0.17763.557

    No component store corruption detected.

    The operation completed successfully.

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  3. Anonymous
    2020-05-18T23:55:10+00:00

    (1) Regarding that Autoruns report...

    (a) Fontbase  apparently didn't uninstall elegantly. It left behind its Startup entry & even left it checked. You should right-click it, & select "Delete" which removes the entry from the Registry (& from Autoruns). I might also follow that image path to its ultimate destination folder (the ellipsis indicate there's more - point to it or expand the column). If you can determine that ultimate folder belonged entirely to Fontbase, then delete it too for neatness sake.

    (b) My entry named "OneDrive" wasn't flagged by any antivirus, but I don't suppose yours is infected. Mine is in a different location than yours, but I'm 1909. Also, it might be the SysWOW64 folder (where yours is) gets involved in legit circumstances you have invoked (but I didn't)...

    (c)My "Onedrive Standalone Updater" is named a bit differently & is in a different location than yours. Maybe that's an 1809/1909 difference -- I don't know. But when you see "the operation timed out" in the Virus Total column, right-click it, & select "Resubmit to Virus Total". It may take a minute/so, but should return with a result.

    (d) "Microsoft\Windows\re..." & "C:\Progra~3\Inter..." are like Fontbase (above). Right-click those two, & select "Copy". Then paste them here so I may see the full entry names & the full paths. Can you explain what they are/were? Does the ultimate folder in the path have anything in it &/or does it look entirely like something you've uninstalled? Treat them like I said for Fontbase, if they meet that criteria.

    (e) My MSIServer entry got no positive, but yours looks OK on that. However, yours has a date of 10/18/1973. It is ancient compared to mine of 2/14/2020...

    That one is the Windows Installer service -- could be why Windows Update is bad for you. I can't believe SFC didn't repair that one. I know you did the offline SFC. Are you able to do one in Windows now? If so -- check the date on "C:\Windows\System32\MSIExec.exe" afterwards. I can't believe 1809 should have one as old as yours.

    Edit: Now I'm not sure what that Timestamp is -- it doesn't say in the Help pages. Right-click MSIServer in Autoruns, & select Properties. What does yours show at the Details tab...?...

    Still, try a DISM & SFC to see whether it fixes anything. Your Timestamp is suspicious.

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