sfc /scannow WILL NOT function

Anonymous
2020-04-22T21:30:43+00:00

Cmd Prompt > sfc /scannow says Windows Resource Protection could not start the repair service every time I try to use it. What I have tried to do to fix this through reading this site and many others but no luck. This is what I remember trying:

safe mode start

Windows Modules Installer is at manual

DISM /Online /Cleanup-Image /RestoreHealth > operation successfully completed

net start trustedinstaller>successful

chkdsk /r > typed y but it didn't work either

ICACLS C:\Windows\winsxs and restart

all have failed

administrator cmd prompt says C:\WINDOWS\system32 (I have  a 64 though some programs run on 32)

I tried reinstalling 10 with keeping my programs, but the internet is too slow to get it to work even after several days of trying. I can't fresh install even if I had my disk with me. Many of my programs can't be replaced well not by me.

Have  windows 10 but updates always fail many, many, many times if they going through at all. 

I need my pc working properly and something is definitely wrong with it. I need the scan and repair to work.

If someone can help me I would really appreciate the kindness.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2020-05-13T07:55:26+00:00

(1) You don't seem to use the Downloads folder. I guess your way is OK.

(2) I don't like that bugcheck. Do you get a lot of them? Those are blue screen errors. There are many threads on bugchecks that are really sad to look at. They end up checking various hardware components one after the other, swapping RAM chips, installing fans & blowing out dust bunnies. But it could just be software as well.

(3) OS Build 17763.557 was 25 quality updates ago. That's pretty far back...!...

https://support.microsoft.com/en-us/help/4503327

June 11, 2019—KB4503327 (OS Build 17763.557)

Not sure what to suggest. Need to hit the sack.

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Anonymous
2020-05-20T04:08:09+00:00

Affinity Designer & Affinity Photo have the same hardware specs...

  • Windows-based PC (64 bit) with mouse or equivalent input device
  • DirectX 10-compatible Graphics Cards and above
  • 2GB RAM minimum (4GB RAM recommended)
  • 670MB of available space; more during installation
  • 1280x768 display size or better

And your HP Pavilion 21-h013w can handle that. And you said one of them did work fine a while. (You got the other only after problems surfaced). I think specs isn't the problem.

(1) It could be worth a shot to deal with KB4023057 as in that article I posted earlier. It could be the real troublemaker with the services it has given you. Either uninstall or fully disable it. However, other threads indicate it's a monster to deal with. It will come back & never quit trying to upgrade your computer. And it can thwart WUShowHide.

(2) Or do the dual-install I also mentioned earlier & see what happens in that. You'll have a clean 1909 (as well as that buggy 1809). Want fuller instructions?

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  1. Anonymous
    2020-05-16T22:33:12+00:00
    1. This is what autorun looks like after making changes. I uninstalled fontbase because I thought it might be a problem causer but it shows up on scans and such sometimes.
    2. My graphic programs which are causing problems are Affinty Photo and Affiity Designer (they're like Adobe Photoshop and Illustrator). I have the older Adobe CS2 but Windows 10 is making it increasingly difficult to use those older programs. Even in compatible modes, illustrator won't open for weeks at a time, then suddenly it works for a day or two then not again. Affinity  Designer worked most of the time without too much trouble so I then purchased Photo recently (after all the update issues) and it freezes with a message "not responding" at the top, sometimes it just suddenly shuts down without notice plus it stops other programs from responding too. Anything from Firefox to  File explorer and Task Manager. I've look up some help but so far I'm getting nowhere other than people saying that my pc is too old even though I researched that before my purchase and I was well in the compatibility  scope.
    3. Oh Lord now setupdiag.log is empty!? WTH did I do now? So I redownloaded it and just get a blank notepad page again. The only change I've done is deleted Cyberlink reinstalled drivers and run autorun. I'm cursed that must be it. Will keep trying to figure it out.The file names is odd so    SetupDiag_16-May-2020.log instead of SetupDiagResults.log

    CMR

    .

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  2. Anonymous
    2020-05-16T07:46:27+00:00

    (1) I like keeping Autoruns entirely in my Downloads folder except for the shortcut on the Desktop. If ever I do another clean install, I'll just have to restore those folders to be back in business with Autoruns (whereas it would be deleted from Program Files). The Downloads folder normally is for raw downloads of programs & drivers. So, after a clean install, it can be recovered from backups & the stuff clicked to reinstall.

    But now I've tried to extract Autoruns into "C:\Program Files\SysInternals" & got a different error than yours (I'm 1909, you know). It said it couldn't create the Autoruns folder. But, after I created it myself, the extract went well, & all worked as expected. I'm not sure that would work for you, your error messages look different.

    But I do think you probably can move what you've got on the Desktop -- is it a SysInternals folder? -- into Programs Files. Then recreate the shortcut on the Desktop. Or move SysInternals to your Downloads folder. It's excellent you persisted & got it working -- but I think your Desktop is cluttered!

    (2) "There is a LOT in there what would you like to see?"

    Yep, there appear to be a trillion startups more than is shown in Task Manager's Startup tab. Careful you don't disable any accidentally. You'd have been able to spot where PowerDVD14Agent.exe was coming from (before you uninstalled it) by typing any part of that (say "DVD") into a Find box -- in the Entry tab (or Ctrl+F). Then, Find Next (or F3) will find any others. But, mainly, you want to look for anything suspicious, then investigate it. Here's one thing to do...

    (a) Set "Options tab, Scan options" to verify signatures & to check VirusTotal…

    You may also set Options to "Hide VirusTotal Clean Entries"...

     

    (b) You will see the Publisher column now shows whether its signature is good, & there is a new VirusTotal column. Click the "Everything" tab to ensure all locations are shown. You may adjust the columns by dragging them in the header. If only one/two antivirus scanners say it's a virus, that's likely a false alarm. "2/71" means 69 of them didn't detect a virus. If you click that figure (2/71), you are taken to the VirusTotal site & can see which said what...

    (2) Just looking at the names of that CyberLink group, sounds like it's duplicative of what Windows can do on its own. Sounds to me safe to uninstall. Some might call it "bloatware". I don't hate Dell, but eventually I uninstalled all of theirs. A clean install is really the best way to do it.

    I was fearful this Dell wouldn't like a clean install, so I shrunk C: by 200 GB & clean installed into the unallocated space that created. That achieved a dual-boot. You get a menu at startup whether to boot into what you've got now or into the new installation. All I appear to have lost is one specialized keyboard key which I don't miss. If you don't like it, it is easily undone. If you do like it, probably it would be best to repeat the clean install (as I did), this time wiping all the partitions. Want to try it? The clean install, itself, takes about 28 minutes.

    (3) "Unfortunately the graphic driver didn't seem to help.  I'm told now that my pc may be too old to work properly with them"

    What apps are having trouble with your graphics drivers?

    (4) May as well post another SetupDiagResults.log. So far what I get is...

    <br>0x00003712<br><br><br><br>ERROR_SXS_COMPONENT_STORE_CORRUPT <br>The component store has been corrupted.

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  3. Anonymous
    2020-05-16T01:54:56+00:00
    1. I tied moving the autorun  and got this

    but I did unzip it again on the desktop and found those files. Looked again and found MS had rearranged my desktop icons. I read left to right in rows and it reads everything in up and down in columns then I can't find anything. Tried the autorun from there and same thing happened.

    Deleted shortcut and clicked again and bingo it worked! Not sure why but a gift horse- not asking questions.  There is a LOT in there what would you like to see?

    1. Okay good; I'll uninstall cyberlink programs. I'm happy to get rid of programs I never use but always wonder is it'll mess something else up.
    2. Unfortunately the graphic driver didn't seem to help.  I'm told now that my pc may be too old to work properly with them even though it exceeded their requirements before I bought it. No advanced options in apps but tried repair through Control Panel> Programs> uninstall but message it can't find it so I may have to uninstall and reinstall them.
    3. I tried again to install 1809 -Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712). I'm not sure why it keeps saying it can't download when it's the install that always fail.

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