I can't think. Need sleep. In the meantime, maybe post a link to your Z390 Phantom Gaming 4 support site so that we can examine it. Are there hardware tests there?
Realtek Audio device Code 10 cannot start and unable to update
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Anonymous
My headphone and mic jacks on my pc do not work and I have been trying for hours to get my on board sound working. I got the realtek drivers from my board manufacturer and every time I install them I get (Code 10 : Device cannot start.) I have tried updating and I have the newest driver so I am entirely stuck here.
I have tried many different realtek drivers and none work, not even the one supplied by the manufacturer so I would really appreciate if anyone could walk me through how to actually get my sound working.
I have a Z390 Phantom Gaming 4 board and Intel i5 9600K chip.
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2020-03-23T04:17:10+00:00 -
Anonymous
2020-03-23T03:55:43+00:00 I have tried that as well. I've uninstalled it and the monitor hdmi sound driver but it didn't change anything. I just updated the inf driver and my video drivers too but after that realtek still won't function once installed.
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Anonymous
2020-03-23T03:48:10+00:00 I'm only guessing -- but maybe you've got to unplug (or maybe even uninstall) the Steinberg CI1 external sound card before the internal card will work again.
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Anonymous
2020-03-23T03:35:39+00:00 I'll go see if they have any bios updates. Onboard audio is definitely enabled that's one of the things I checked first because I thought I may have turned it off as I didn't originally intend to use it.
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JosephT71 9,220 Reputation points2020-03-23T00:35:44+00:00 Have you installed the inf driver? There are very recent bios updates.
Is the onboard audio disabled in bios?