2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-03-02T05:17:40+00:00

    That looks like a great computer -- better than mine! But there appear to be (at least) two of yours.

    (1) What is the System Model in MSInfo32 (type into search) -- TP410UA or TP410UR?

    (2) And is there anything in MSInfo32 mentioning TP410UAR or TP410URR?

    (3) What is the BIOS version & date in MSInfo32?

    (4) So here are the sites...

    https://www.asus.com/us/2-in-1-PCs/ASUS-VivoBook-Flip-14-TP410UA/HelpDesk_Download/

    ASUS VivoBook Flip 14 TP410UA

    When there, you'll need to choose between ...A & ...AR....

    After that, there are many 2019 dates on the drivers. Compare versions to what is in "Right-click START, Device Manager". If greater at the site, first try to get it through Device Manager (search automatically). If that fails to fetch it, take it from the site. I wouldn't take anything for a device that is not mentioned in Device Manager, as all computers of the same model may not be equipped the same. BIOS version at the site is either 307 or 309 depending on which of those is yours, but both have a date of 2019/06/05.

    But for the TP410UR, it is...

    https://www.asus.com/2-in-1-PCs/ASUS-VivoBook-Flip-14-TP410UR/HelpDesk_Download/

    ASUS VivoBook Flip 14 TP410UR

    Similarly, you'll need to choose between ...R & ...RR. Drivers & BIOS version will differ depending which it is.

    Regarding:   "still has boot system corruption"

    Maybe the reset got something wrong in the BCD (Boot Configuration Data). We could look into it, if the automatic repair doesn't ultimately set it right. The first try would be to try a Startup Repair of your own...

    (1) Shift+Restart to reboot to the recovery environment.

    (2) "Troubleshoot > Advanced Options > Startup Repair".

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  2. Anonymous
    2020-03-01T18:29:58+00:00

    Turned on computer. Notice of Windows 10 expiring and needing update. It had remind me later etc. Couldn’t accept restart now because of a little spinning dot instead of arrow as the cursor. I have shutdown, restarted, let run... nothing downloads. It will take me to the sign in page...slowly...then when I put in password it just keeps saying...just a moment.  I can never get past this screen. After while the screen goes blank but computer keeps running.

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  3. Anonymous
    2020-03-01T15:38:17+00:00

    That is sad to hear. I'd likely toss it too in your shoes. And I guess my day will come. There is always a thread like this where computers bite the dust after a quality update, not to mention the feature updates. And the "quality" updates keep coming.

    What is the laptop's make & model number? That can be Googled for its site. Does the manufacturer support it for Win 10, or did it stop at an older version? There may be a critical BIOS update there to make it compatible with these latest updates. Current BIOS version is in MSInfo32 (type into the Search bar).

    Its an Asus TP410U , supported for Win10. Actually it just started working again after about 10 attempts but still has boot system corruption. At my wits end on what to do. It was only purchased about 3 yrs ago. And it looks like MS is taking no responsibility for this series of bad updates. Considering Apple or a Chromebook for laptop because I still have one functional PC that somehow has stayed running.

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  5. Anonymous
    2020-03-01T14:56:21+00:00

    That is sad to hear. I'd likely toss it too in your shoes. And I guess my day will come. There is always a thread like this where computers bite the dust after a quality update, not to mention the feature updates. And the "quality" updates keep coming.

    What is the laptop's make & model number? That can be Googled for its site. Does the manufacturer support it for Win 10, or did it stop at an older version? There may be a critical BIOS update there to make it compatible with these latest updates. Current BIOS version is in MSInfo32 (type into the Search bar).

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