NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

137 answers

Sort by: Most helpful
  1. Anonymous
    2020-05-27T22:09:36+00:00

    OKAY WT* I JUST UPDATED MY DRIVERS MISTAKENLY BUMPED MY VOLUME WHILE THE NVIDIA DRIVERS ARE INSTALLING AND MY SCREEN FLASHED THEN BLUE SCREEN OF DEATH... DONT TOUCH UR VOLUME WHILE INSTALLING DRIVERS WOWWWWWWWWWWWWW

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-05-22T15:56:48+00:00

    I beleive i found out how to fix this i updated. My monitors drivers and havent had the problem since and it wctually ddint recognize my monito in device manager but did after the driver update

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-05-17T04:05:19+00:00

     I just spoke to someone from microsoft about this and he said that it will probably be fixed with next major windows update scheduled oktober 

    YESSSSSSSSSSSSSSSSSSSSSSSSSSS

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-05-15T04:02:29+00:00

    I just spoke to someone from microsoft about this and he said that it will probably be fixed with next major windows update scheduled oktober

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-05-13T05:09:24+00:00

    bump. experiencing this too, and also when alt-tabbing. very annoying.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments