NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004

Anonymous
2019-11-13T04:07:04+00:00

*UPDATE* March 2021

It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I HOPE). I've personally called MS and escalated this to one of their engineers. Hope is on the way, see article below.

https://devblogs.microsoft.com/directx/auto-hdr-preview-for-pc-available-today/

*UPDATE* June 2020

So if you install the latest Nvidia driver 451.48 or later combined with Windows 10 v.2004 it completely fixes the issue for me at least.. I see some post below of users saying it isn't working so I am changing the thread to not fixed.

I've tested past, current versions of Windows and scoured various forums for a fix. This is happening to many many people yet still not fixed... The Windows 10 Volume OSD turns HDR off or appears to have some sort of affect whilst adjusting the volume. When the Windows volume overlay appears on screen while HDR is enabled in fullscreen apps or games, the monitor goes dark. Once the overlay is off screen it turns back on. This is very annoying as I would like to use HDR without my screen turning off in the middle of competitive gaming. Also for what ever reason Nvidia Shadow play or recording doesnt work while HDR is enabled in Windows. Can someone make note of this and please fix it... I know this has been reported before but even on the insider additions of Windows the issues still resides.. :( 

The only temp fix I can find is turning on your mouse trail in the mouse settings in windows.. This eliminates the issue but who the heck wants a mouse trail!

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

137 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-14T13:11:17+00:00

    Just built a new gaming PC and having this same issue. I would like to confirm that I am on latest version of Windows with all updates. I have tried DDU and reinstalling latest Nvidia drivers. Turn HDR off in game, no problems, turn it back on, get a black screen every time an overlay pops up. While there may be workarounds, I feel MS should fix what is obviously a broken experience. It's frustrating seeing some people have fixed the issue and I have spent the better portion of a day trying to resolve with no luck. Another thing to note is that I tried the preview build of the coming update and that did not help either so I don't think a fix is imminent.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-08-28T10:54:15+00:00

    Can confirm, still not working. I'd use HDR and just not adjust Windows volume, but it also happens if I get a Windows notification which is out of nowhere. So basically can't use HDR in games without interupted user experience.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-08-07T17:10:14+00:00

    I'm done with HDR... Still the same problem since 10 months and no solution... PlS Microsoft, do an update !

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-06-18T18:36:40+00:00

    June 18th 2020

    Not working for me either. SAME EXACT ISSUE! (Happening with Corsair k70 volume slider) I went to nvidia, corsair and now i know it’s a windows issue. Right now just have hdr disabled in the windows settings until they make this issue a Priority!

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2020-05-08T18:12:57+00:00

    It would be nice if someone has had the same experience as i with the default windows driver.

    Maybe someone can test it too

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments