Harman Kardon Invoke Setup Failure

I am absolutely fine with using it as just a BT speaker, however I can't even do that because it won't let me connect it to anything without setting it up through Cortana first, and Cortana setup won't work on three devices (W10, iPhone, iPad) because... well, it's Microsoft. 

Basically, with the sole exception of Xbox, anything that is consumer oriented and MS branded is guaranteed to be killed off after a short while. Only a fool would invest into MS ecosystem at this point, outside of Windows / Office. What a disaster.

Time to pack that nice Invoke and dump it into trash.

Don't do that it yet.

I had the same issue after 6 months of keeping invoke in storage while moving.

Cortana is not recognizing it in the last step "Something Went Wrong"

I tried something else - instead of Cortana I went to my "WIFI" settings of the phone and found invoke under Accessories. Connected to it and it redirected automatically to join the wifi.

So, try setting it up as an accessory directly instead going through cortana.

After that at least it started working as a Bluetooth device successfully making it more than a paper weight.

I finally solved the problem of my Invoke not making it through the complete setup process. 

• I had to use my Android Phone and go into the Cortana App and REMOVE both of my Invoke Speakers.
• Then start completely from scratch with the setup process.
• Be sure your phone wifi is set to the same wife your Invoke will be set to.
• Then you will be able to completely set up the Invoke as usual.

It worked like a charm and now we have great holiday music playing for our family Thanksgiving dinner.  I plan to use it for as long as it works.  I also took the liberty of setting up a couple of devices like my phones and Surface's to also connect via bluetooth just in case things really get funky in 2021.  The idea of unplugging it for an entire year is too much for me. 

I love this device Dang Blasted Microsoft!  There's no significant reason you should pull Cortana from this device!  What's next the Surface Headphones?  You're terrible at customer service for your devices!  Most companies appreciate customer loyalty and will do anything to build it and keep the customers happy they already have.  But not Microsoft!  Yes and now the stores are closed and there's no way to have a relationship with real people who can help.   If only they cared about something more than their stock.  Like consumer customers.  It's so disappointing!

Did you try the troubleshooting in the Owner's Manual I provided you?

Can you contact Harman Support to see if this is a known issue?

Hi Greg

I really apricate your help, but none of the fixes provided worked and I don't think any of the people in those forms are experiencing the same issues as I am.

At this point I'm debating just taking it in to be serviced.

HI Big Taste. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Run the Hardware Troubleshooter at Settings > Update & Security > Troubleshoot.

See troubleshooting for Invoke speaker here:

https://www.ifixit.com/Wiki/Harman_Kardon_Invok...

https://forums.windowscentral.com/cortana/47319...

https://answers.microsoft.com/en-us/windows/for...

Owners manual:

https://www.harmanaudio.com/on/demandware.stati...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.