Harman Kardon Invoke Setup Failure

Anonymous
2019-11-02T03:26:22+00:00

Hello

I've owned my Harman/Kardon Invoke speaker for almost 3 years now, and haven't had an issue with it until now.

It stopped working suddenly, and when I tried to reset it (by holding the mute button for 5 seconds) the speaker never finishes setting up. The Cortana device setup app says it's ready to go, but the speaker itself never says so, the light just keeps slowly blinking forever.

I've tried using different WIFI networks, re-installing the setup app, trying the setup on my phone, and I've even made sure all my software is up to date. I have a theory that the device can never be linked to my account for some reason, since it never shows up in the "My Devices" panel in my Cortana app.

If anyone has a solution to this, it would be much appreciated!

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2020-01-09T20:59:50+00:00

    I've had mixed luck with reminders for a long time now.  Not directly related to the Invoke, but location-based reminders were one of my favorite Cortana features and haven't worked reliably for some time.  As of late it seems like my Cortana reminders get sent to Microsoft ToDo, but I haven't tried one in the last few days.

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  2. Anonymous
    2020-01-09T20:37:10+00:00

    Now my reminders are not working. Any one else experiencing this issue?

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  3. Anonymous
    2020-01-09T12:45:02+00:00

    I believe the linking issue with Skype has been fixed.  I am able to make outgoing calls now.

    Same here, thanks for the post.

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  5. Anonymous
    2020-01-02T03:44:45+00:00

    I have three invokes also and the smarts of cortana had been depreciated for some time, was OK initially and then becoming a complete mess more recently, she's gotten less intelligent over time. The apps less intuitive and the whole thing is a train wreck outside the US market. The apps have become useless  the win 10 insider app does nothing, all in all a great shame, all that promise destroyed. 

    My lifx home lighting is all still working, xbox is dead and won't link, email won't work from personal or O365  but calendar does. Weather is in Fahrenheit, unless asked, timers and lists are working OK. BTW I'm in Australia.

    Now with the new alliance they could have allowed her to catch up to alexa and google home but no, msft are too precious.

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