Cannot download ANY app from Store. Error c101a006

Anonymous
2019-11-13T16:54:28+00:00

Hi, I'm trying to download my apps before the store shutdown next month but I cannot download ANY app.

It shows an error with the code c101a006.

I was able to download any apps yesterday even without an email attached to the phone. Later I decided to restore the phone to the factory defaults before downloading the apps in anticipation to the Store being terminated. After the restore, I signed in with my email and for my surprise I can NOT download ANYTHING from the store.

There is some default app updates pending in the download section that also cannot be installed for the same reason, giving the same error code.

They start downloading but autocancels right after. When I tap then, they show the same error code.

I'm pretty sure the Store is not closed yet.

I already tried a lot of things that people suggest:

-Changing date+time to December 3rd of 2017

-Reset the phone (voldown+power)

-Restoring to defaults again

-Creating a new email

-Reflashed using Windows Device Recovery Tool

A lot of people already had problems with the Store not downloading apps, I also saw that some of them got this problem after factory resetting the phone just like me.

https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdapps-mdlumia600/windows-phone-81-lumia-640-microsoft-store-error/82e7b0cd-0991-4b3b-bf3b-621b5911b882?page=1

The problem in the link is not 1:1 but once I changed the date+time, I got the error above.

How are we supposed to download our apps before the Store shutdown in the next month, if we still have problems like this?

Can a representative take a look at these problems? Please.

Nokia Lumia 530 Windows Phone 8.1

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2019-11-27T09:31:53+00:00

    Unlike you, most people do not presume to know what most people are interested in doing.

    Unlike me, most people have not spent over 12 years helping out other users in forums like this on a strictly voluntary unpaid basis. If you deem a specific piece of advice irrelevant to you then just ignore it, others might find it useful.

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  2. Anonymous
    2019-11-27T03:29:16+00:00

    lumia 822 is not eligible.

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  3. Anonymous
    2019-11-27T03:14:15+00:00

    I should point out that I ran otcUpdater on my other 830 to WP10 successfully a couple of weeks ago and apps I had purchased in 8.1 were still installed as purchased. Now, as stated in the previous post, this does not work on my other 830, which I had to first hard reset in 8.1 so now I have no apps on that anymore because of the

    Error c101a006.

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  4. Anonymous
    2019-11-27T03:05:43+00:00

    The otcUpdater does not work anymore anyway.

    message: "The request channel timed out attempting to send after 00:01:00. Increase the timeout value passed to the call to Requ...."

    Thanks MS.

    I wonder if anyone at MS has even looked at this thread.

    They make it neigh impossible to ask them a particular question directly as do a lot of organizations these days (e.g. ebay).

    As long as the bucks keep rolling in and the US Congress doesn't challenge them I guess.

    Close the door and shut the Gates. Forget the customers.

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  5. Anonymous
    2019-11-27T02:57:31+00:00

    Unlike you, most people do not presume to know what most people are interested in doing.

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