My Microsoft Order is still Pending

Anonymous
2019-12-10T00:46:45+00:00

So i ordered a Surface laptop 3 on December 1st, and I know that is black Friday so there were probably a lot of orders but i would love to have some sort of reassurance that my item will be delivered on time. It's been stuck in pending literally since i hit purchase and it says that the estimated delivery date is Dec 12, but that's in three days, and i highly doubt it'll get here by then if it still hasn't shipped. I have a trip to go on a few days after it's supposed to arrive and it would be nice to have my new laptop for it.

Why doesn't Microsoft do better with the orders page? It should tell you if there's an issue or if it's sold out or if there's just a high volume of orders and that it may not arrive on time. I'd feel much better if it just gave me something, like Amazon does. 

Anyway, is there any way to find out the true status, more than just a lousy "pending"? And maybe a eay to ensure it gets here sooner, like pay a little extra?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2020-06-22T23:56:39+00:00

    I ordered mine on may 25th, about 5 days ago i got an email saying that my estimated arrival is june 22 which is today but i still havent got it. Im so disappointed with microsoft i should have bought it from best buy or gamestop.

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  2. Anonymous
    2020-06-22T23:49:00+00:00

    Same here i just order a xbox elite controller series 2. Have you got your controller?

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  3. Anonymous
    2020-06-22T23:37:27+00:00

    I bought a xbox elite controller series 2 using my microsoft account balance. I bought it today in the morning and now im looking at all of these and now i kinda regret buying it from microsoft because i feel like im going to have to wait like a month to get it which its pretty sad and frustating. I just checked my status on my order it still says pending so yea i really regret it. I just got to hope that i get my controller soon. When did you order your controller?

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  4. Anonymous
    2020-06-22T23:28:54+00:00

    No microsoft sent me email Friday it supposed sent out but not here yet

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  5. Anonymous
    2020-06-22T23:18:30+00:00

    Did you get your controller?

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