PC won't boot after lastest Windows 10 update

Anonymous
2019-10-09T11:27:41+00:00

Hi,

Since I updated Windows 10 a few days ago my computer won't boot. It displays the Lenovo logo screen, but doesn't go any further. It doesn't load any Windows screen for me to attempt recovery environment.

I don't know how to recover it. Can you help?

Thanks

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-01-16T20:43:10+00:00

    I think now there's a way to just roll back before the update instead of having to do a clean install, or maybe just repair windows 10.

    I don't have the fastest internet so I'm stuck here waiting for hours while I download windows 10 on a flash drive to fix my computer

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  2. Anonymous
    2020-01-16T20:38:08+00:00

    Im having the same problem as well, with no fix in sight, and looking at threads it seems that a lot of people are facing this issue, there should be consequences to the amount of work hours lost by me because of this "update" that broke everything

    I am using another computer to make a recovery disc.  This is the second or third update that has messed us up.  If I  can get into mine, I will delete the update.  In the meantime I have lost a ton of work.  Btw the tech "helping" me had a problem with my ranting.

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  3. Anonymous
    2020-01-16T20:26:54+00:00

    Im having the same problem as well, with no fix in sight, and looking at threads it seems that a lot of people are facing this issue, there should be consequences to the amount of work hours lost by me because of this "update" that broke everything

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  4. Anonymous
    2020-01-16T18:50:09+00:00

    Hi Vijay,

    Thank you for your help.

    I have tried the options you suggested, but they didn't work for me.

    Option A - didn't boot into recovery mode, it just stayed on manufacturer logo screen.

    I successfully created a bootable USB on another computer, but when I tried to boot using the USB it just went to a blank/black screen and stayed there. 

    Option B - wasn't possible, as required A to work.

    Option C - again required step A access, which I can't get to

    Option D - I would rather avoid this option as this is my main freelance work computer, with a lot of important programs and apps I can't afford to lose. Also would it require me having to source a new Windows licence?

    I appreciate your help, but unfortunately I'm still stuck. Any further help you can offer would be appreciated.

    Thanks!

    I am having same issue with two Dell PCs.  On one, the Dell logo barely shows up and it recycles.  The other, 3 flashes of power light and it recycles.  Powering down 3 times did not work.

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  5. Anonymous
    2020-01-03T20:27:39+00:00

    Thanks for the suggestion... I decided to put it aside till next week when I return from vacation. But upon return I will be immediately faced with the problem as my office work will grind to a full stop until I can get it repaired. I pulled the hard drive and looked at it with an other computer I had. All my files and programs seem to be there and in good order... just can’t get the operating system up and running to open anything. 

    Richard

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