MSN Premium still using MSN Explorer

I have been watching and reading the various comments and complaints in this thread and agree with all that has been said.  I do doubt that MSN reads these, in what I considered to be very measured problems that we are all having with MSN Premium, and we are all obviously their brand, long term customers.  Because I now get so many warnings from so many sites that they no longer use Explorer, I have to go into my Outlook which has Edge to communicate, and for which I pay.   And what is more infuriating is that MSN themselves recommend EDGE when I go into the MSN landing page, and that Explorer will no longer be serviced.   In addition, staff at Microsoft stores frequently don't know that MSN Premium even exists. And yes, Outlook won't allow me to export my Premium files unless I am exporting to another MSN account.  And like all of the posts on this thread, I like the email and file formats, along with the butterfly, easy download, but have to deal with so many dropped sessions--and always wonder when MSN wants me to report the problem--who reads that stuff or how is it used to improve service.  So, if there is anyone in the Premium universe:  HELP

So MSN Premium Team, these are the messages I am getting more frequently now.  When can we expect PREMIUM to upgrade and give us a modern browser? 

"If you're still using Internet Explorer, it's time to let go. With the launch of Windows 10, Microsoft officially stopped developing new features for its once-flagship browser and is now delivering only security patches intended for use at large organizations with custom apps that require the old browser for compatibility reasons"

Sadly I agree with you, but I'm stuck with MSN due to my not wanting to re-establish a new email address.  I have noticed more and more websites that previously used Adobe Flash no longer work with the piece-of-garbage 32bit MSN.

If there's anyone at MSN reading this forum (which I doubt), what we NEED is 1) a drop-dead date for when the new and improved MSN will be available and 2) a financial rebate for us MSN users being stuck with inferior product since at least Windows 10.

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You will not lose the @msn email address. You will, of course, lose the MSN Mail app which many seem to really like.

You can access that msn email account at https://outlook.live.com with a browser or you can use the Windows 10 Mail App

or Thunderbird (free) https://www.thunderbird.net/en-US/ 

or eM Client (free) https://www.emclient.com/ 

or Microsoft Office Outlook (not free) 

About Adobe Flash... Before long no browser will support Flash.

Don

I have just read all 6 pages of the posts concerning MSN Premium using an out-of-date browser.  I am a long time user/subscriber of MSN Premium.  For at least 2 years I have thought that there must be something wrong with my computer because I was the only person with an "out of date browser."  I tried to install, reinstall Edge etc. and the problem never went away.  Long ago I "toyed" with the idea of cancelling my MSN subscription but, like some of you, I am very used to the MSN Mail app and I was afraid that I would lose my @msn.com email address.  Now, having learned that I will not lose my email address ******@msn.com, I am going to dump my subscription to MSN Premium.  I do not pay by the year, rather, I have been giving these shysters $10.97 per month!!!  For what??????????????  I have finally pulled my head out of my rear-end and will begin using another mail app.  BTW ... I assume that I have to "Export" my existing local mail folders out of MSN Mail and "Import" them on my new mail app?  Adios MSN Premium.  Also, I think Microsoft Support personnel for this product should be put in jail for their unbelievably HORRIBLE lack of communication regarding IE and Edge etc.

My MSN Premium, like yours, is continually booting me and I must go to Edge or Chrome to access my email.  It appears that MSN cares not about us.  I have been subscribing to MSN since the late '90's, my entire family has msn.com email addresses.  MSN was free for many years, then gradually began charging and now, for us, is up to $49.95 a year.  For that price they do offer tech support (to unreliable techs in India) and some email perks such as automatic cloud keeping of all emails received and sent, which is very convenient when encountering computer problems or changing or upgrading computers.  One feature of MSN Mail that I have always used is the option to also store emails in folders on my computer which facilitates accessing certain emails.   Having all email automatically stored by MSN in their cloud is a feature I would like to keep and so am ambivalent about renewing.  I realize that storing email in any cloud is almost the same as opening it to the world, but knowing that NSA records all email in their Utah computers anyway, so what?  Still hoping for an update to integrate MSN Mail with Edge rather than Explorer.

Merry Christmas

Russ

Its been nearly a year...where is the update?

Haven't read all of the posts, but it seems that MSN is missing the point.  One example of a tremendous difference between MSN Premium and Outlook is that when I use my subscription MSN Premium Butterfly email, the sorting system is much more intelligible, faster and friendly than Outlook (which I was forced to use at work), and when I decide to delete a particular email and all previous emails from that sender, I can tell Premium Butterfly email to sort by name/sender and it immediately gathers all emails to be quickly deleted in blocks or even pages at a time (I have a lot of emails); I can sort by sender and press a letter, and the system IMMEDIATELY goes to all senders beginning with that letter.  Outlook, however, is very slow and labor intensive, and you have to page down one page at a time while it slowly loads the now "archived" emails one page at a time.  It's a frustrating system, for which I will never pay.  Are we Butterfly users being ignored by MSN?  I hope they step up and recognize the loyalty that we have shown them, and do something about this before my expiration in March (I never switched from Windows 7 to 10 until then, and had already paid for the year, not knowing what I was in for).  Don't know if this is being monitored by MSN, but if it is, please DO NOT ABANDON US!  Please give us back MSN Premium email that we can use on Edge (pretty please?)  Thank you for your consideration....Everyone should point out the differences and frustrations they share with Outlook, maybe it will reach the right person...

I agree with Elizabeth's assessment, and she was much kinder then I am about lack of MSN Update.  Just to keep MSN Premium up to date, this is now what I get on a frequent basis.

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And freqently I get this message from  MSN itself, about their own program being out of date.