Windows 10 Update error

Anonymous
2020-01-14T22:12:21+00:00

Windows10 update 2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760)failed 3 times with this error:  

Last failed install attempt on ‎1/‎14/‎2020 - 0xc1900403  (also displayed download error, reason for 3 runs)

What can I do to get a successful update?  I am not very technical.............Ralph

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Kapil Arya 38,476 Reputation points Volunteer Moderator
2020-07-28T13:36:48+00:00

Hello,

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

If issue still persists, we can install updates manually using this guide: https://www.kapilarya.com/manually-download-and-install-windows-updates-in-windows-10

If nothing helps, reset Windows Update components: https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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45 additional answers

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  1. Anonymous
    2020-01-16T04:25:04+00:00

    the disturbing part of all of this is that it exists in the first place. MS's patching and updating system is fundamentally broken and has been for 30+ years. it is extremely poorly designed and way too fragile. they need to scrap it and move to an approach close to how Linux does RPMs or Solaris does PKG installs. both of which are far more reliable., I have NEVER bricked a Linux or Solaris box because of patching or updating. I've lost count of the number of windows boxes I've had to reload including my windows 10 box today!!!!

    when is Microsoft going to "get it" and fire that group and hire competent engineers who know how to software release management, software installations, patching and updates. perhaps MS could sub-contract out the design to Red Hat.

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  2. Anonymous
    2020-01-14T22:15:30+00:00

    HI Ralph. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    I'll give you everything possible for fixing failed Windows Updates, so that at least something will work before you work through them all. Even if you've tried a step, please do it over in sequence:

    Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

    1. Run the Windows Update Troubleshooter from Windows Settings > Update & Security > Troubleshoot.
    2. There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.
    3. If that fails try manually resetting Windows Update Service:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then

    1. You can also install the Updates manually that fail to install, which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...
    2. If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...
    3. If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open installed Tool and choose to Upgrade the PC Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version 1909. http://windows.microsoft.com/en-us/windows-10/m...

    _____________________

    Good news! There are major changes in Version 1903 giving back control over Updates to the consumer. Microsoft has heard us at the highest level who announced this here:

    https://blogs.windows.com/windowsexperience/201...

    _____________________

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2020-01-18T18:01:53+00:00

    I'll be here to help, Ralph.

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  4. Anonymous
    2020-01-14T22:31:28+00:00

    I HAVE NO SOUND

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