the issue has been fixed for me. update the Microsoft Store (from within Microsoft Store) and try again. It worked.
thanks.
Switching out of S mode : Blank screen
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Anonymous
Whenever I open the Microsoft store to switch out of S-mode. A Button reading "learn more" appears, however whenever I click this the store loads a completely blank gray screen, is there another option to switch out of S-mode, or is the link to the store broken?
Windows for home | Windows 10 | Microsoft Store
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
65 answers
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Anonymous
2019-08-01T22:46:15+00:00 -
Anonymous
2019-08-01T22:40:00+00:00 OKAYYYYYYYYYYYYYYYYYYYYYYYY FINALLY IT'S OKAY !!! Go to the Microsoft store, clik on the three points on the up right corner, choose download update, on the page click get updates, then Microsoft store will update and it will work again!!
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Anonymous
2019-08-01T22:37:02+00:00 It seems to be fixed, I've didn't test yet https://answers.microsoft.com/en-us/surface/forum/all/unable-to-load-switch-out-of-s-mode-screen-in/fd4a09ed-b3cb-43bf-8e0e-1565cebb00d4
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Anonymous
2019-08-01T05:40:10+00:00 Successfully switched out of S Mode:
My device is a Samsung Galaxy Book2
These are the steps that I took:
Perform a Factory Reset: Start > Settings > Update & Security > Recovery > Get Started
Then select keep personal files or get rid of everything. I chose to get rid of everything. As soon as I was finished with getting through all the setup prompts after the reset, I went straight to switching out of S Mode. Do not update anything yet, S Mode first. Hopefully this will help some.
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Anonymous
2019-07-31T20:01:03+00:00 Mine is doing the exact same thing. I just got my new laptop today and was super excited. I wanted to download Google Chrome because thats what everything I have is on. I followed all the of instructions to switch out if “S” mode but as soon as it launches the microsoft store the screen goes blank. I am getting so frustrated! Have they emailed you back about this issue?