Win 10 1903 May 29, 2019—KB4497935 (OS Build 18362.145) still fails the update from a USB stick.

Anonymous
2019-06-01T01:04:11+00:00

According to the description of the fixes in KB4497935 the bug with the USB devices should have been fixed, but it still does not allow updates with installation media on a USB stick.

Fix description:

"Addresses an issue that may cause an external USB device or SD memory card to be reassigned to an incorrect drive during installation. For more information, see "This PC can't be upgraded to Windows 10" error on a computer that has a USB device or SD card attached"

I tried to do an update with installation media build 18362.145 on a system already at 18362.145 and still gets the error message below:

 

Is there a fix yet for this bug in the v 1903 release ? Which build do I need to get this bug fixed ?

I know that I can work around the issue installing from a local drive.

Also if I try upgrading from1903 to a preview 20H1 build 18908.1000 using a USB stick the update completes without this message.

I hope we don't need to wait for 20H1 to get this bug resolved.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-07-09T07:49:51+00:00

    Thanks, Pauli. I'll make a new USB Installation drive, then, no matter - but...

    What about the other question? Does it give a chance to back out of the install past the first 3.5 minutes?

    PCR, 

    You can just back out when it asks you if you want to keep the existing files and programs.

    If you go ahead with the upgrade you will have build 18362.175 in the recovery OS command prompt  instead of 18362.30.

    After the upgrade your running system will still be up at 18362.207 anyway, it is like doing a refresh....

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  2. Anonymous
    2019-07-09T09:50:01+00:00

    My system is currently 18362.207, & that is what shows at a Command Prompt when booted to Windows.

    My upgrade 1809 > 1903 was from MediaCreationTool1903.exe when it downloaded 18362.30. Right, the Command Prompt got by Shift+Restart [same as "START, Settings, Update & Security, Recovery, Restart now (under Advanced Startup)"] shows 18362.30. That's a boot to the Recovery Partition (as opposed to the Installation media's "repair your computer").

    Looks like you are saying - if I use MediaCreationTool1903.exe to make Installation media now - it will make one that is 18362.175. Well, Pauli O verified that much. Furthermore, you say - if I use it to over-install my current system - Shift+Restart will get to a Command Prompt that shows 18362.175. I guess that does make sense. Maybe it does even more than that.

    I guess tomorrow I'll make the new media - & I'll do the upgrade-install too. Thanks.

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  3. Anonymous
    2019-07-09T08:26:03+00:00

    Thanks, fg2001. I'll make it tomorrow & test it at least up to that question.

    I expect - if I use it to enter its recovery environment (repair your computer) - its Command Prompt will show 170 whether or not I do the upgrade.

    Are you saying - if I do the upgrade - the onboard recovery environment (Shift+Restart) would also show 170?

    PCR, 

    No the recovery environment cmd prompt will show 18362.30 unless you upgrade using 18362.175.

    Even if your system is up to 18362.207, the recovery environment depends on the installation media that your used for the upgrade. 

    If you upgraded with windows update, the recovery environment will show 18362.1 in the command prompt.

    If you go to windows update and click on recovery then restart..

    Then select troubleshooting and go to command prompt. You will see the level there 

    Microsoft Windows [Version 10.0.18362.207]    <-    (Running system prompt)

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>

    The 3 below are the prompts you will get on recovery depending on how you did the upgrade.

    Microsoft Windows [Version 10.0.18362.175]     <-    (Recovery system prompt)

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>

    Microsoft Windows [Version 10.0.18362.30]       <-    (Recovery system prompt)

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>

    Microsoft Windows [Version 10.0.18362.1]         <-    (Recovery system prompt)

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>

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  4. SD - IA 179.4K Reputation points Independent Advisor
    2019-06-01T03:28:27+00:00

    Hi fg,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    Media creation tool isn't updated immediately. It might take a while for the fix to get it corrected in the installation media. In your case, would suggest you to copy the installation media to the hard drive and then manually update after removing the SD Card/USB Stick.

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  5. Anonymous
    2019-06-01T03:11:15+00:00

    How do you know your 1903 Installation USB is OS Build 18362.145? I just downloaded the MediaCreationTool1903.exe from...

    https://www.microsoft.com/en-us/software-download/windows10

    Download Windows 10 -  Currently, this is 1903

    …& here are its Properties...

    I'm running it now, but I expect the Properties of Setup.exe on the Installation USB it creates to be the same as above: 10.0.18362.1. If I am wrong & it turns out to be as you said, then I will feel more confident to apply it to my 1809. I am more & more impatient for it to arrive through Windows Update.

    But I don't know what has to be fixed to make the USB problem go away.

    (a) Is it indeed 1903's Setup.exe?

         Then when/how will they tell us they made one that works? Will its Properties show it?

    (b) Or is it the installation to which 1903 is being applied?

         You are applying it (doing an over-install) to 1903 that has the fix (KB4497935). So it should have worked.

    Oops. Here's what I got...

    I'm going to reboot & try again. After that, I'll look up the error code. And I'm only trying to create an Installation USB at this point!

    Edit: It took 3 tries to create that thing. Here is its Setup.exe...

    So - if it takes a change to Setup.exe to fix the USB problem - I don't see that it's been done yet. Is there another way to know whether they've made a change to it? Is the one you are using the same size of 72.1 KB?

    But I haven't tried the upgrade yet & don't know whether this computer will have that problem in the first place.

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