Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-10-04T13:35:35+00:00

    There is no "sloppy implementation" in Windows.

    Windows has the mandatory Bluetooth baseline implementation.

    Other mobile device manufacturers paid extra money on optional higher quality Bluetooth audio codecs.

    It is up to your laptop manufacturer to pay extra money to Intel (which makes the Bluetooth chip) and then Intel pays the appropriate licensing fee to the the appropriate patent holders to those optional higher quality Bluetooth audio codecs.

    It is a money issue, so no feedback is ever going to solve your problem.

    Is there a way to know what device supports these "higher quality Bluetooth audio codecs", or are we left with buying and being lucky? Or it will never work with Windows at all because of the "mandatory Bluetooth baseline implementation"? Is it a hardware or a software problem after all?

    I paid extra money specifically on a Bluetooth motherboard and you're telling us (from what I understood) the fault is with the hardware manufacturers, so... That's bad.

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  2. Anonymous
    2021-10-04T13:18:43+00:00

    I have a Nedis bluetooth dongle and use a Stealseries headset, would it work better with a higher quality bluetooth / wifi card directly plugged into my motherboard (as i intended to buy at first) ?

    Thanks in advance.

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  3. Anonymous
    2021-10-04T10:41:35+00:00

    Can you try to set default both of them Playback and Recording are Headset.

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  4. Anonymous
    2021-10-04T09:54:47+00:00

    How do it then ?

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  5. Anonymous
    2021-10-04T02:25:25+00:00

    This problem has been solved. Everyone can use both of them as a headset

    Image

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