Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

175 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-07-28T11:41:04+00:00

    Please help OnePlus Bullets wireless Z stereo is not connecting please🙏🙏🙏 help me ...... The stereo is not working👨‍💻..... Please

    Was this answer helpful?

    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  3. Anonymous
    2021-07-19T22:54:48+00:00

    I noticed that I can at least have fewer issues if I set the stereo Bluetooth device as the default audio playback device and the hands free Bluetooth version of the device as my primary communication device I have fewer issues. But if I am in a conference that starts streaming a video for everyone to watch, I have to go back into settings and set the hands free as my default playback as well before I will hear anything play, and it will play poorly I might add!

    I wonder if the Bluetooth dongles from jabra that come with their headsets solves this issue?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-07-19T16:16:54+00:00

    I did not work for me. Nothing worked actually still can not hear anything recorded from the mic. The Bluetooth headset works fine with a mobile but will not work with windows 10. It's July 2021 still no fix for this really disappointing.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-05-24T10:41:44+00:00

    See my post.

    Realtek bluetooth not Intel.

    BT headsets of your choice.

    Was this answer helpful?

    0 comments