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I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.
I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio. If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.
I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening. As an example my BHS-530 Stereo is selected for both my default audio and default communication device. I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops. If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.
What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)
The headset comes up as two separate devices once it connects to windows:
Playback Device
Type: Headset
Name: BHS-530 Hands-Free
and
Type: Headphones
Name: BHS-530 Stereo
Recording Device
Type: Headset
Name: BHS-530 Hands-Free
Type: Internal Microphone
Name: Conexant ISST Audio
(this is my laptop's internal mic)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi there. Same problem. Windows 10 Home Version 2004.
Headphones MPOW Coach. Any time I attempt to use the headset microphone, I no longer receive computer audio through the headphones.
This is a ridiculous bug. How did you even manage to break this if it was working before? Shame.
Hi, I had the same problem with Sony wh-ch510 headphones. I could solve it by installing the drivers that windows 7 uses. Drivers csr plc 5.0.14 link drivers
The driver that makes the microphone work is (mono audio) and it is the driver that costs a bit to install. In my case I had to install, uninstall and restart the computer several times. Try this procedure on multiple computers and it works.
We're experiencing same technical difficulties on several bluetooth headsets, My Logitech H600 worked perfectly fine until a few weeks ago.
Windows 10.1909.2020-07 cumulative patches/updates have been deployed by IT on July 21st on my computer and it kind of looks like it fits the time it stopped working properly for most of us.
KB4565483, KB4565554 and KB4565633 (.Net framework) were among the items installed.
I had Windows 10.2004 pending in my Software Center.
I'm applying that upgrade and we'll see what happens.
But this issue has got me buying bluetooth dongles thinking they were flawed or missing some features.
Only to realize now, that it's been a Windows Issue all along. OR that it seems to be.
I can confirm it does the same with Google Hangouts, Discord or any other communication software that uses the PC's microphone device.
I even had some issues with my Turtle Beach PX22, which is wired by the way (1xUSB, 1xAudio), where I couldn't use the usb microphone and speakers in hangout while having game sounds going through the audio jack. Which worked perfectly well before.
I got it to work again but only after I installed Realtek sound manager and have it manage the audio I/O instead of Windows.
Hola chicos,
He tenido estos problemas durante AGES, pero lo que puedo decir es que el culpable es que Windows reconoce los auriculares BT como un dispositivo "manos libres". Por lo tanto, cada vez que se comunica a través del dispositivo BT, silencia todos los demás sonidos.
Para mi computadora portátil, la solución consistió en desactivar el micrófono "manos libres" asociado con mi auricular BT y grabar el sonido a través del micrófono de mi computadora portátil. Un trabajo extraño, pero funcionó ... un poco. Sin embargo, ahora que estoy en casa y trato de usar estos auriculares en mi escritorio que no tiene un micrófono incorporado, he vuelto al punto de partida.
Mi proceso de pensamiento es que si podemos deshacernos del componente "manos libres" en el área del dispositivo de grabación, podríamos estar en el buen camino. Sin embargo, no puedo averiguar cómo hacer eso. ¡Cualquier idea sobre cómo hacer eso sería genial!
En los servicios de Windows, desactiva Servicio de manos libres o algo por el estilo, o en las propiedades del dispositivo también puedes desactivar ese servicio, pero no te funcionará el microfono.
Sam e problem here
