This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
This is the only patch that is getting an error at installation. I've tried update troubleshooter, standalone install and clearing Software Distribution folder without success. Are others having this issue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Had the same problem. What fixed it was to download these two KBnnnnnn patches from the Windows Update Catalog.
KB4490628 (make sure this one gets installed successfully first)
KB4516065
*************************Links Added By VM July 2, 2021******************************** https://www.catalog.update.microsoft.com/Search.aspx?q=KB4490628
https://www.catalog.update.microsoft.com/Search.aspx?q=KB4516065
That did the trick! Thanks so much
Unfortunately, even after installing KB4490628, the installation of KB4516065 failed with a new error, 8007312. I am running Windows 7 x64 Pro.
Had the same problem. What fixed it was to download these two KBnnnnnn patches from the Windows Update Catalog.
KB4490628 (make sure this one gets installed successfully first)
KB4516065
Thank you so much for this information. I have been struggling with a couple of Windows 7 computers and they now update after installing the recommended items.
Also worked for me on Windows 7 Professional Service Pack 1 after trying many fixes on the internet
