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2 days ago i upgraded my windows 10 to build 1903 , since then ,
randomly and during any activity (gaming , watching a video ..etc) ,
screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode
and then i have to turn it on again
this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build
what do i do ?
HELP , PLEASE
SOLUTION
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey guys
So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies
Basically,
Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery
Then, change critical battery action and low battery action to do nothing both on battery and plugged in
I don't know if others already solved the problem In a different way, but i Hope that helps
Have a good day
The bios thing happened with me too and that actually started the problem . maybe its a HP thing not windows .
Can anyone assure that its completely fine to happen and there's nothing wrong with my Laptop . Coz it's a new one like 3-4 months old .
I Already double check my battery is full functional and no have any problems, i realize this problem when I UPDATE THE WINDOWS, i dont do anything with my laptop. i always put in charger when i playing games. the day before i update the windows, is completely FINE AT ALL. when i done update this problem shows up. and one more thing, before the update. when power on my laptop its automatically start update BIOS too.
my laptop is HP btw
I already check that, and my battery already in the right place. I don't know what else to do with this problem. EVERYTHING that I've found already I've tried and the solution is nothing. But, thanks you've already try to help me.
My laptop is HP too btw.
Try this. Remove the battery and put it aside and use the computer on AC power. Prior to removing the battery check the charge level. Is it fully charged?
I already check that, and my battery already in the right place. I don't know what else to do with this problem. EVERYTHING that I've found already I've tried and the solution is nothing. But, thanks you've already try to help me.
My laptop is HP too btw.
