Maybe because its on page 37 out of 40, bit of a needle in a haystack to find a posted solution that works.
Photos app freezes upon import / photo importing problems
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Anonymous
Hello, I was trying to import photos from my iPhone via charging cable and upon import the photo app freezes. I reset my phone and tried again and it worked for the first import but another problem is that I can only upload 3-4 videos at a time before the photos app says something went wrong and I have to start the whole process all over again. Because of this, when I go to import again it just freezes once it hits my total photo and video count. This problem has been persistent ever since I started uploading photos and videos this past year or two and it really hinders my progress. Thanks for any help.
-Gabriela
Windows for home | Windows 10 | Connect Phone and PC
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2020-06-01T19:03:46+00:00 -
Anonymous
2020-06-01T14:45:23+00:00 Yeah. MS Photos does not seem to work. Maybe I can get one movie to trasnfer, then it wil not work at all, cant stay connecte ot iPad.
SOLUTION (a bit of a hack, but no coding involved): Move the movies on your ipad to a new folder you create in the process, and save under the "Numbers" or "Pages" folders. You can do this by hitting "select" near the upper right hand corner when you ar browsing photos. Then after you select the ones you want, then hit the share button in the lower left hand corner. then scorrl down to th ebottom and select "save to files" Then make a new folder under "Numbers".
Then use the itunes file sharing feature to browse to your folder and save the whole folder to your computer. This is also not totally easy to use and the published Apple instructions are kinda vague, but it does work.
Why doesnt Itune just let you xfer movies and photos easily? I dont know. Seems like MS and Apple just dont want to make things easy.
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Anonymous
2020-05-31T19:00:24+00:00 It found the photos but i cant import. Why?
Hi Jeanette,
That is the problem!
This is a bug. You would have the same bug with an Android smartphone or a camera...
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Anonymous
2020-05-31T16:55:43+00:00 I cant get past this screen when i try to import photos from my iphone. It found the photos but i cant import. Why?
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Anonymous
2020-05-30T23:57:02+00:00 Update:
Using File Explorer to manually copy the files from phone/usb to Photos, it appears it does not list all the files in the source! On one occasion when I errored out, I compared what the phone actually had around the error by date, and found FIVE missing from Explorer's view.
This has to be a bug in the file handler for that device being unable to list every file. So while I have more photos than I had before, I still don't have them all!
I give up