Microsoft Store Error Code: 0x80131500

Anonymous
2019-02-06T05:46:07+00:00

When I try to access the Microsoft Store I get Error Code: 0x80131500     CV: 0H5MOZaq8Uye8k8W

I've tried wsreset.exe- no success

I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success

I've tried to reset my region, language, and speech - no success

I've deleted the contents of the download directory and the datastore directory in c:\windows\softwaredistribution - no success

Ideas?

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2019-04-18T17:51:49+00:00

Before you go through all of the Ultra-Geeky hassle (and possibly dangerous) methods above, try checking your Internet Security settings as outlined below:

Possible Fix:

Search for "Internet Options"

Open the App

Select the "Advanced" Tab

Scroll to the Bottom of the List where you can see "Use SSL/TLS"

UN-Select SSL 3.0 and TLS 1.0 and 1.1

SELECT TLS 1.2 and (If Available) TLS 1.3

Click "Apply"

Click "OK"

Reboot Computer

YMMV

Good Luck!

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SD - IA 179K Reputation points Independent Advisor
2019-02-06T06:13:52+00:00

Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Please try the connection related troubleshooting steps here:

https://www.yourwindowsguide.com/2018/08/resolv...

Content on the above blog is written by a Microsoft MVP so it is safe. However do watch out for the ads.

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  2. Anonymous
    2020-06-19T16:03:43+00:00

    Возможное исправление:

    Искать "Свойства обозревателя"

    Откройте приложение

    Выберите вкладку «Дополнительно»

    Прокрутите до нижней части списка, где вы можете увидеть «Использовать SSL / TLS»

    UN-Select SSL 3.0 и TLS 1.0 и 1.1

    ВЫБЕРИТЕ TLS 1.2

    Нажмите «Применить»

    Нажмите "ОК"

    Перезагрузить компьютер

    YMMV

    Удачи!

    Огромное спасибо! Написала кучу просьб, попробовала кучу способов, но сработал только этот.

    Большое прибольшое спасибо!

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  3. Anonymous
    2020-06-19T09:59:20+00:00

    Hi everyone, hope this helps;

    I tried EVERYTHING to solve this problem, and after all it was a simple solution.

    If you have a wi-fi manager program, like Killer app of something similar, try check the so called "priorities engine". I found out that the Windows Store app was blocked by the Killer program.

    Now it's working fine.

    Cheers :D

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