Microsoft Store Error Code: 0x80131500

Anonymous
2019-02-06T05:46:07+00:00

When I try to access the Microsoft Store I get Error Code: 0x80131500     CV: 0H5MOZaq8Uye8k8W

I've tried wsreset.exe- no success

I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success

I've tried to reset my region, language, and speech - no success

I've deleted the contents of the download directory and the datastore directory in c:\windows\softwaredistribution - no success

Ideas?

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2019-04-18T17:51:49+00:00

Before you go through all of the Ultra-Geeky hassle (and possibly dangerous) methods above, try checking your Internet Security settings as outlined below:

Possible Fix:

Search for "Internet Options"

Open the App

Select the "Advanced" Tab

Scroll to the Bottom of the List where you can see "Use SSL/TLS"

UN-Select SSL 3.0 and TLS 1.0 and 1.1

SELECT TLS 1.2 and (If Available) TLS 1.3

Click "Apply"

Click "OK"

Reboot Computer

YMMV

Good Luck!

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SD - IA 178.9K Reputation points Independent Advisor
2019-02-06T06:13:52+00:00

Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Please try the connection related troubleshooting steps here:

https://www.yourwindowsguide.com/2018/08/resolv...

Content on the above blog is written by a Microsoft MVP so it is safe. However do watch out for the ads.

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  1. Anonymous
    2019-12-24T18:58:07+00:00

    In step 5 when I tried to reinstall Windows Store, I got the following error. Now, my computer is left with no Windows Store...

    PS C:\WINDOWS\system32> Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml}

    Add-AppxPackage : A positional parameter cannot be found that accepts argument '\AppXManifest.xml'.

    At line:1 char:53

    • ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.In ...

    +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

        + CategoryInfo          : InvalidArgument: (:) [Add-AppxPackage], ParameterBindingException

        + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackag

       eCommand

    PS C:\WINDOWS\system32>

    Hi Eevan123,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Please try these options one by one and check after each option.

    1. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well
    2. Run Windows Store Apps Troubleshooter

    Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

    1. Reset Windows Store through Command Prompt

    Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

    1. Re-register All Store apps (You will get many Reds, ignore them)

    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    1. Uninstall & Reinstall Store

    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

    Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. Check your Antivirus

    Temporarily uninstall / disable AV

    Do let me know if you require any further help on this. Will be glad to help you.

    Source - https://answers.microsoft.com/thread/b8f36cad-9...

    Did you check your "Internet Options" TLS level? You should only have TLS 1.1 and 1.2 checked.

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  2. Anonymous
    2019-10-14T05:18:05+00:00

    Oh yeah, i was messing with those trying to reach really old web UI before all this happened.

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