KB4493509 fails to install

Anonymous
2019-04-12T15:59:17+00:00

Hello everyone,

this is the first update since upgrade to 1809 that fails to install. I tried everything. Manual downloading, but even manual installing at the end just shows message, that the update couldn't be installed, without any errors. At Windows Update, it's shown an error 0x800f0982. I've done sfc /scannow, no corrupted files. I've done Restorehealth etc, and the error is still there. This is the first time that has happened to me. So should I wait for next update? Or what to do?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-05-05T19:10:02+00:00

    Darn. Sorry it didn't work for you. I was about to try it on a friends computer which is having the same problem but now I may look for another alternative. Annoying when people are prompted for it and it just fails over and over again. Maybe Microsoft will fix it when this months updates come out which I think is on Tuesday.

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  2. Anonymous
    2019-05-05T18:10:40+00:00

    Hey,

    the solution you suggested didn't work. Even now the next update KB4495667 fails to install in the same way, and pops the same error (0x800f0982). So now I really gave up, because I tried everything. So I am going to wait for the next upgrade (1903) which comes at the end of May I guess, and I am hoping that I will upgrade it with no problems and errors.

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  3. Anonymous
    2019-05-03T18:55:44+00:00

    yeah I am the same, but I gave up about this update, cause nothing worked, literally nothing. So I hope this will now, if it won't I will just wait for 1903 and then upgrade the whole system.

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  4. Anonymous
    2019-05-03T18:45:57+00:00

    You are welcome. I have to try it soon on my friends that is having the problem. If it doesn't work for us then, not to worry. I will eventually find a solution. I am persistent. After you do that long procedure you scan for updates again. It doesn't necessarily download and install the update I found it. It is a repair procedure.

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  5. Anonymous
    2019-05-03T18:36:15+00:00

    Oh nice okay, I will try this method and let you know if it helps. Thank you!😁

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