Now i dont have the scan for hardware changes

Anonymous
2018-11-23T20:24:32+00:00

I am desperately trying to get my camera back. first it came up with a error message. so I came here and someone said to uninstall the camera and restart the computer. I did that and now I cant find the camera icon in device manager. I came back here and asked again. I pretty much got the same reply but they said to go to action and "scan for hardware changes" I don't have that option and now im lost again. I don't get it because other than my firewall which ive since removed I have made zero changes to my computer and my camera was working 2 months ago and now its not. I don't know if there is an automatic update that I don't know about. but I went through the steps if it was updated and still nothing. it said if all else fails call the company that the camera belongs to, but I uninstalled so how am I supposed to know the name of it ?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-11-23T21:49:32+00:00

    I have tried that and a system restore and still nothing

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  2. Virginia M 42,075 Reputation points Independent Advisor
    2018-11-23T21:15:20+00:00

    Within device manager look under file you should find scan for hardware changes.

    If not then please post back.

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  3. Anonymous
    2018-11-23T16:24:18+00:00

    i have done all of those things with the device manager. i cannot pull a camera up in the device manager because i uninstalled it. and i cannot find it anymore. even when i restart my computer its not there. i was told to uninstall it and it would come back. it did not come back at all. so i dont even know how to find the original program to fix it. i also deleted ALL antivirus stuff to make sure it wasnt a problem at all

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  4. Anonymous
    2018-11-23T16:20:47+00:00

    it is saying trouble shoot couldnt find a problem.

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  5. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2018-11-23T13:45:43+00:00

    Let's execute following steps for this problem. Please update me once done.

    1. Use the Hardware & Devices Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed

    1. Press Ctrl + Shift + Esc to invoke Task Manager > Go to the “Processes” tab > See which programs are currently running in the background of the system and If you found an app that uses Camera, end that program
    2. Refer to this Microsoft help and execute the following steps

    Check your antivirus software

    Check for an outdated webcam driver

    Roll back your webcam driver

    Uninstall your webcam driver and scan for hardware changes

    Help Link - https://support.microsoft.com/en-us/help/13753/...

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