Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-12T12:51:14+00:00

    Hi, i the store is work now .so windows insider and upgrade advisor does not work so what i must do to convert my phone8,1 to windows' 10

    If I remember correctly from your many pointless posts you have a Lumia 535, which is supported for the upgrade to Windows 10 Mobile.

    If that is correct, you can use the OTC updater tool which you can download to PC at the following link:

    https://www.microsoft.com/en-us/download/details.aspx?id=56726

    This is software for PC so no point in opening this link from your phone.

    Please read the readme file before proceeding. 

    If you have a different phone, the list of devices which can be updated to W10M is given here:

    https://www.microsoft.com/en-in/windows/windows-10-mobile-specifications

    If your phone is not in that list, you cannot upgrade to W10M.

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  3. Anonymous
    2018-12-08T00:06:30+00:00

    hello

    i cant download or update apps from store. Please help me

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  4. Anonymous
    2018-12-07T22:18:26+00:00

    I just provided a very elongated version of what you just posted!!Im glad our answers are coming from the same direction 93tid

    jc

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