Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T12:20:28+00:00

    I need help you plz solve my microsoft download error 805a0193 solve plz

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  2. Anonymous
    2018-12-11T11:37:52+00:00

    "the only thing you can do is wait, no matter how frustrating it is"

    Sorry but that's not good enough.

    I have already been waiting for more than a week now. This used to work before, so someone at MS has actively broken it - for whatever reason. And you honestly expect all users to "just sit and wait" for weeks on end without any sensible information what's going on? People paid for these devices which only make sense if the app download works. Are we all getting a refund because MS can't be bothered?

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  3. Anonymous
    2018-12-08T12:42:35+00:00

    Robertocartella

    Open source nor Linux are not solutions...its just more "choices" for the globe...and problems for us IT professionals to sort out. artificial intelligence on the horizon...making even more complex challenge s with the developer communities.

    pick a brand..stay loyal, and smile. humans are always faced with problems.

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  4. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-07T19:42:08+00:00

    Please read the reply immediately above your question.

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