High Definition Audio Controller (Code: 10) Issue

Anonymous
2019-01-15T06:02:51+00:00

Motherboard: MSI B360M Gaming Plus

OS: Windows 10 Pro

List of things I've done:

Downloaded audio drivers from MSI website

Updated my BIOS

Uninstalled and Reinstalled the High Definition Audio Controller

cmd commands: sfc /scannow & DISM.exe /Online /Cleanup-image /Restorehealth

Completely removed all other audio drivers and installed Realtek audio drivers (Which for some reason never actually appear on device manager?)

I'd appreciate any help I could get.

It started happening out of the blue; I never downloaded anything.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-15T17:28:52+00:00

    I tried many many things. 

    Solution that finally worked for me (don't skip any steps):

    1. Open device manager and Uninstall High Definition Audio Controller.
    2. Shut down (not restart).
    3. Unplug the power cable.
    4. Press and hold down the power button for 60 seconds.
    5. Plugin and turn on the laptop.

    Thanks!

    Not a laptop and not the 60 second hold down but step by step otherwise...Thanks!!!!

    Spent all day doing this, that and the other but you nailed it!

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  2. Anonymous
    2019-02-27T12:07:29+00:00

    Hi SatyridMouse49,

    You can try this which did the trick for me:

    Uninstall the driver then shut your computer and power on your computer again. Don't restart your computer but shut your computer then power on again. Hope this will do the trick for you as well.

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  3. Anonymous
    2019-02-22T10:09:23+00:00

    Hi,

    As I mentioned earlier, I had same problem. The following process helped me out.

    Go to BIOS Setup.  Disable the Audio and Microphone. Exit the BIOS Setup. Re-Enable them after system restarts. It worked for me. Please let me know if it does to you.

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  4. Anonymous
    2020-12-21T13:37:39+00:00

    If your notebook has switchable graphics, update intel video driver and the problematic driver will became Intel audio driver.

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  5. Anonymous
    2019-01-15T06:07:38+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    For device error code 10, refer this fix:

    https://www.kapilarya.com/fix-this-device-canno...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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    2 people found this answer helpful.
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