High Definition Audio Controller (Code: 10) Issue

@Vineet Nayak

The solution works for me! Thanks a lot!

I had the same problem. 

Don't know how I really fixed it but what I did was

Open Device Manager 

Uninstalled the HD Audio Controller with the flag

Uninstalled all non-hidden audio under sound, video and game controller section

Shut down the laptop and then start it up again 

Held down the power button for 50 seconds (I counted) 

Unplugged the adapter 

There is a small hole in the bottom of my msi, used a pin to click the button. It resets your battery. 

Took a deep breath 

Plugged in the adapter and turned on the laptop 

Magically it reinstalled what I needed and my audio was back as if nothing ever happened.

Took me half a day of playing around with settings, but this method worked.

I tried many many things. 

Solution that finally worked for me (don't skip any steps):

1. Open device manager and Uninstall High Definition Audio Controller.
2. Shut down (not restart).
3. Unplug the power cable.
4. Press and hold down the power button for 60 seconds.
5. Plugin and turn on the laptop.

DUDE THANK YOU SO MUCH I HAVE BEEN STUCK ON THIS ISSUE FOR MORE THAN 1 WEEK THANK YOU

That is a sound controller which is in error and it needs updating from its manufacturers or the PC manufacturers website. I gave you all possible ways to do this.

Hi SM. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

1. For sound problems first try this checklist: https://support.microsoft.com/en-in/help/402699...
2. Restore the Windows Audio Service which may have become disabled: https://www.tenforums.com/tutorials/57567-resto...
3. Update the sound driver from the PC maker's Support Downloads webpage for your exact model, if it is newer than the one presently installed in Device Manager reached by right clicking the Start button. While there compare to make sure you also have the latest BIOS, Chipset, Display, Network and all other drivers.
4. Right click Volume icon in System Tray, choose Sound Settings, from the Output and Input devices dropdown menus, choose then one(s) affected to see if that helps. If not use the Troubleshoot button nearby.
5. Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.
6. Try rolling back the sound drivers in Device Manager reached by right clicking the Start button. Choose Sound controller and other audio devices, then Driver tab, then Roll back if available.
7. If no newer sound drivers then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.
8. Try other and older drivers for your model Sound controller, too. For example, try the next oldest driver in the model's online Support Downloads list. To try all previous drivers installed on your system, in Device Manager choose Sound controller's Driver tab, then Update Driver, then Browse, then Let Me Pick.
9. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
10. If this was caused by Version 1809 update (which you can confirm at Settings > System > About) then you can roll back Version 1809 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...
11. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...
12. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

13. If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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