windows 10 (October 2018 update) (version 1809) deleted all my files

Anonymous
2018-10-03T23:52:17+00:00

I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.

Files were located at C:/Users/rober/Documents/

This location is still present, with no files. All of files deleted.

I am extremely upset. Not sure what to do….please let me know.

Robert

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-10-06T10:42:31+00:00

    Maybe others have already replied with the same thing. What happened to me was that the entire C:\Users<profile>\Documents folder was moved to OneDrive.

    Before the October update I had files stored in the local Documents folder, mostly different kind of log files. After the update all files have been moved to C:\Users<profile>\OneDrive\Documents leaving the local Documents folder empty.

    If you haven't checked already, you should have a look at your OneDrive regardless if you actually use it or not.

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  2. Anonymous
    2018-10-05T17:26:38+00:00

    Did you try installing software "EaseUS Data Recovery Wizard". Use the trial version of PRO to recover data more than 2GB.

    Same thing happened to me, where in all the data in my Downloads folder got deleted and empty folders left out. I tried with the free version of the above tool with which i could recover around 400MB out of the 4 GB got deleted.

    You can also try software like Recuva.

    If you have already tried these, ignore my reply please.

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  3. Anonymous
    2018-10-05T00:50:38+00:00

    Yes, the links are updated to OneDrive locations. However, going to the old location (C:\Users\username\Documents) results in an empty folder. The contents are not in the new OneDrive location (C:\users\username\OneDrive\Documents) either. I've upgraded this machine from Windows 7 Ultimate to Windows 10 1507 and every version since then without issue. This upgrade to 1809 I lost my files. I have a backup that is done nightly so I have all my files available to restore but I feel there is definitely an issue here.

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  4. Anonymous
    2018-10-05T00:15:16+00:00

    I actually wonder if this has anything to do with the change to Storage Sense. It's supposed to switch files in One Drive to online only status or something if they haven't been accessed in a while.

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  5. Anonymous
    2018-10-04T23:20:27+00:00

    Every time there's a feature update, there are people who complain that all their files have been erased. But if there was a 'bug' in the update, wouldn't you think that it would affect just about everybody? We all get the same updates, after all.

    So how is it that the majority of Windows 10 PC users don't lose any files at all after an update (including me?) Could there be another explanation?

    First: Bugs must not affect everybody. 

    Second: An explanation could be, that i erased all files by myself. But that was not the case. ;-)

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