After Windows 10 version 1809 update Build 17763.1, my Backup and Recovery now shows error 0x80070013 and will not backup as before

Hi Vincente,

I too dug-in deeper, checked/reset permissions, reset folder and file attributes, retried with the same error message resulting. I then checked the folders and files (my setup is a once per-week auto-update) and the date stamps matched the schedule). I then mounted the image as a virtual drive and manually checked a number of files saved since the date of the feature update to v.1809 (10/02/18) and all were present, accurate, and complete in their entirety.

It would then seem, to me, that the error is in the issuing of the error message in and of itself? Time will tell, I'll continue to check with each consecutive backup image accordingly (I guess I'll have a weekly reminder by notification, Ha).

I'll continue to monitor this thread and will update with any new info that I might acquire in the interim. Perhaps the error will be resolved with a future cumulative update to v.1809 in the near future.

Cheers,

-Richard

I see the same problem on both of my Windows computers after updating from 1803 to 1809.  One machine uses a directly connected USB drive, the other backs up over the network to a NAS drive, but the failure is the same on each.  It's clearly just a bug and one that needs to be fixed ASAP.  It seems like 1809 shipped with a bunch of issues ... there was a Cumulative Update today (https://support.microsoft.com/en-us/help/4464330/windows-10-update-kb4464330), but this issue was not addressed in it.

I bugged this on Feedback Hub ... I encourage everyone affected by this bug to do the same.

link?

With all respect, it's actually not such a revelation that the system image backup can still work. It actually works already by default until it reaches the user files back up, where it stops and throws that error.

You can see the system backup was made if you look in the folder "WindowsImageBackup" on that drive.

I can't understand why microsoft keep making new redundant features nobody needs, while at the same time deprecating super necessary features such as windows 7 backup. File history is not a suitable replacement, as you can't select the necessary content you need to be backed up.

I really hope they fix that stupid bug.

Also, instead of keep adding useless features, here is a necessary feature that should have been added years ago:

"Boot fixer" - something that analyzes stuff, and fixes whatever could be removed from the boot sequence so it will boot faster.

My boot is very slow - something like 20 circles at the windows logo, 7 more circles afterwords and another 20 seconds or so on the welcome screen. I already removed everything isn't needed from the startup screen but nothing will make it quicker.

Wow, thanks for that information!  This is a workaround for me on the machine that uses the attached USB drive for backup, since I can use File History to do my daily backups.  I'll try it on the machine that uses the NAS backup and see if it's a workaround there as well.

Of course, I'd still like to see Microsoft fix the bug so that the full feature works.  But having the ability to do weekly system image backups without using third-party solutions is very helpful, so thank you for posting your solution!

Use File History.