Epson scanner will not work with latest windows 10 update

Duftopia, don't buy a new computer to get your printer to work, that is useless. I bought a new computer a couple months back, the Epson printer worked great with it. Then Windows updated (which of course we do want, for protection), and after that I cannot print from my laptop. No Matter What.

It is extremely frustrating, now I can only print from my iphone, so I have to mess around getting the documents, etc, to my phone. I already spent hours trouble shooting and researching, too -- not as much as you did, as I gave up quicker. 

Printers these days are junk, anyway. $100 or less, they work good MAYBE a year, then they are crap no matter what brand and no matter how many times you clean the heads (wasting half the ink cartridge) and align the stupid dots. It's sickening, but as soon as my husband also cannot print from his computer, I will probably throw this printer out, as the quality has gone to, well, you get the idea. 

Good luck! 

All printers are not junk. Mine is a high end, high spend double sided printer. I t just wont work with my new computer.

Duftopia, don't buy a new computer to get your printer to work, that is useless. I bought a new computer a couple months back, the Epson printer worked great with it. Then Windows updated (which of course we do want, for protection), and after that I cannot print from my laptop. No Matter What.

It is extremely frustrating, now I can only print from my iphone, so I have to mess around getting the documents, etc, to my phone. I already spent hours trouble shooting and researching, too -- not as much as you did, as I gave up quicker. 

Printers these days are junk, anyway. $100 or less, they work good MAYBE a year, then they are crap no matter what brand and no matter how many times you clean the heads (wasting half the ink cartridge) and align the stupid dots. It's sickening, but as soon as my husband also cannot print from his computer, I will probably throw this printer out, as the quality has gone to, well, you get the idea. 

Good luck!

The problem disappeared after the Windows update yesterday....

No more freezes. I had 3 scan today, 2 colour and 1 black and white.

Hmmm re-install drivers..

Didn't I write "Tried uninstalling all Epson programs and drivers, re-installed from scratch and still no change"

Well I've lost count of how many times I've tried that.

At the moment I have the Universal Print Drive (because it seems to be the newest), and I've tried the latest Scan as well...

...but it doesn't inspire any confidence being dated 2015

The first thing that I did was check to see if I had the most recent driver (which is dated 07/26/13).  I downloaded it an installed it anyway. I also downloaded everything else they had available, but it didn't make a difference:

Epson Software Updater v4.4.6

• 03/26/18
• 6.26 MB
• ESU_4.4.6.exe

Epson Event Manager v3.10.88

• 03/05/18
• 16.5 MB
• EEM_3.10.88.exe

Scanner Driver and EPSON Scan Utility v3.921

• 07/26/13
• 39.57 MB
• epson15550.exe

Epson Copy Utility v4.1.1

• 07/25/13
• 6.47 MB
• epson16827.exe

The don't have a product program available for download: How can I get a replacement CD for my product? You can download the driver from the Downloads tab for your product.

**Note:**Only the drivers are available for download. Any extra software that came with the product is only available on the CD.

If you wish to obtain a replacement copy of the Software CD (stock permitting), please contact our Driver Fulfillment department at 562 276-4367 (US) or 905 709-3839 (Canada). A charge for shipping and handling plus any applicable taxes may apply.

I rolled back the update, and the scanner is working again.

Thank you for taking the time to try to help me fix the problem.