Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

Anonymous
2018-04-24T15:11:11+00:00

Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but IAM the administrator. Help!

Hi all,

Here’s the nub of the problem: 

YouTube says: “Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. I'm totally mystified as to how this got activated in the first place and I can't find a way of undoing it. How do I switch this off?!?

I’m using Windows 7 and Google Chrome on a home computer. Any chance anyone could help me (and the no doubt countless others out there plagued with the same problem) out?

I’ve already trawled YouTube and Chrome forums on this and have drawn a dud at every turn. No help there. The problem is not a Family Safety issue, as I don’t have a family account. So you are quite possibly my last hope of resolving this.

I’ve even tried the regedit route (i.e. switching the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ForceSafeSearch register key value to 0), but that, too, was a dead end because no such Google key or policy exists in the Policies folder on my pc.

I’m not a PC expert, so you may need to spell things out in fairly plain English for me.

Big, big thanks in advance for any assistance with this.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

154 answers

Sort by: Most helpful
  1. Anonymous
    2018-12-07T19:56:07+00:00

    I've done it. After several weeks of frustration with this!

    100% from the browser protection extension from Chrome i've removed it and even re-added it and the YouTube restricted mode is currently gone.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-12-04T02:18:07+00:00

    I have the exact same problem as Goeth Roundfort.  I have tried everything suggested here and on other sites, and I'm still restricted on YouTube.  I've called my internet provider, and they swear it's nothing on their end.  My antivirus firewall does not have the setting mentioned by another person here, for me to turn off.  I'm ready to tear my hair out.  I'm on Windows 7 and I'm also unable to upgrade to the newest version of YouTube.  Could that be the problem?  If I download Win 10, would that solve it, or just give me a bigger headache in trying to figure out how to use that?  There has to be a reason why this happened to so many of us on our personal computers who do not have an administrator to block our access to videos.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2018-10-09T21:05:18+00:00

    Im having the same problems on safari on my iPad Pro how do I fix it

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-08-09T15:58:55+00:00

    I have the same issue! Already tried everything and nothing worked. Please update me if you manage to fix the issue.

    Oh and I should mention this issue happens on my windows computer, on my mac, and on my phone when they're connected to my wifi.

    That's a totally different issue then.  My solution is for when YouTube works on another device just fine when using a Google account, but then wouldn't work on a specific Windows 10 computer.

    When you say that it happens when connected to your Wi-Fi then I'm going to have to thing your issue has to do with your equipment or internet provider.  If you can take your phone or another computer to a different network and YouTube works, then it's not the computers or your Google account that's causing the issue.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments