Why does my Onedrive.exe file disappear from the %appdata%\local\microsoft\onedrive folder?

Anonymous
2018-06-01T10:56:27+00:00

For some reason, my onedrive.exe program gets deleted after a day from the %appdata%\local\microsoft\onedrive folder.

I have uninstalled OneDrive and then reinstalled it.  The program works for a day, but then the following day I notice that the OneDrive icon is not in my taskbar (i.e. OneDrive stopped running) and then when I go to launch the program, it says it can't fine OneDrive.  I navigate to the folder (noted above) and the OneDrive.exe file is no longer there.  

This is really strange.

Can someone help?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-08-23T22:22:09+00:00

    Hi CC Hogan,

    See my last post - the problem was fixed on the MalwareBytes end of things.  The folks at MalwareBytes didn't tell me who actually broke it ;-)

    As mentioned, I also chose not to add OneDrive exclusions into MalwareBytes.

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  2. Anonymous
    2018-08-23T22:11:33+00:00

    Folks,

    As I think most folks have noticed by now, the latest OneDrive update pushes from Microsoft have NOT been blocked by MalwareBytes Premium :-).

    From the support ticket# upload of my logfiles, it seems that the folks at MalwareBytes were able to make a change on their end to fix the problem.  MalwareBytes support has been asking me for confirmation that their fix works, and I've told them so far so good.

    Is anybody still having problems?

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  3. Anonymous
    2018-08-20T00:30:33+00:00

    Last update 8/09/2018, 18.131.701.7.. MalwareBytes has been runnning without exclusion. So far, no hiccups!

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  4. Anonymous
    2018-08-06T21:38:48+00:00

    Hi,

    My last update was 18.135.0705.0003 on 26 July. and didn't cause an issue for me. I have the MalwareBytes exclusion in place for %localappdata%\microsoft\onedrive.

    I'm leaving the exclusion in place until I've seen another update without issue, then I'll be removing the exclusion to see if the problem comes back with the next OneDrive update.

    Cheers,

    Nick

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  5. Anonymous
    2018-08-06T16:42:16+00:00

    An update on my machine:

    OneDrive has been functioning normally for more than two weeks now without me having to use OneDriveSetup.exe

    The last update for me appears to be on the 1st August and the folder is: 18.145.0719.0003 - so that update installed without an issue.

    However, I have NOT added any exclusions to Malwarebytes.

    Since everyone else was, I thought at least one of us ought not to as a test.

    That doesn't mean that Malwarebytes is not causing a problem, but it might not be. Or there is more than one problem here, some relating to Malwarebytes, some because of another reason.

    Or the problem with Malwarebytes (or whatever) has actually been fixed, of course!

    I will yell if I get the issue again.

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