Why does my Onedrive.exe file disappear from the %appdata%\local\microsoft\onedrive folder?

Trevor,

I'm seeing the exact same symptoms as you are on 3 different machines in our household (two surface pro 2017, one desktop), and I'm resolving it in the same annoying way.  It would be good if we could figure out what we have in common with our configuration, and what triggers this thing.

* I'm suspecting that this corruption happens only upon a Windows Update of OneDrive and/or a major OS update.

* FWIW, I am an Office365 subscriber.  I seem to recall that there is a different executable image for Office365, but don't know if that's relevant or accurate though.

* I use MalwareBytes Premium.  Since the OneDriveSetup.exe version folders are present and can be run manually to "fix" things, I wonder if MalwareBytes is somehow blocking the final install phase after an update?

* I run Win10 only as a standard user, not as an administrator.  You'd think Microsoft wouldn't have issues with this, but I've seen so many apps that have installer bugs related to running as a standard user.

Maybe it's time to start nagging Microsoft with support calls...

I also have Malwarebytes Premium on all PCs in this house. I don't think it is the cause as there is nothing in the event log for OneDrive.

Trevor,

I'm seeing the exact same symptoms as you are on 3 different machines in our household (two surface pro 2017, one desktop), and I'm resolving it in the same annoying way.  It would be good if we could figure out what we have in common with our configuration, and what triggers this thing.

* I'm suspecting that this corruption happens only upon a Windows Update of OneDrive and/or a major OS update.

* FWIW, I am an Office365 subscriber.  I seem to recall that there is a different executable image for Office365, but don't know if that's relevant or accurate though.

* I use MalwareBytes Premium.  Since the OneDriveSetup.exe version folders are present and can be run manually to "fix" things, I wonder if MalwareBytes is somehow blocking the final install phase after an update?

* I run Win10 only as a standard user, not as an administrator.  You'd think Microsoft wouldn't have issues with this, but I've seen so many apps that have installer bugs related to running as a standard user.

Maybe it's time to start nagging Microsoft with support calls...

I too am experiencing the same problem. OneDrive has always worked fine until this week - the OneDrive folder, subfolders & files are there in File Explorer, and can be opened, however Onedrive wouldn't sync with online files, and I noticed that the icon had disappeared from the Taskbar. On locating OneDrive.exe in the OneDrive folder and clicking, nothing happened.

I managed to locate in C:\Users\NAME\AppData\Local\Microsoft\OneDrive\Update\OneDriveSetup.exe and on running it, it installed OneDrive, but a message said it was "preparing for first use". It only took about 1 minute to run, but lo and behold it worked, and it re-instated the Taskbar icon too. This worked for a couple of days, then it was same again, so re-run the installation file to get it working again, the second time being yesterday, 14/07/2018.

I came on here to try to find out why this is happening and a possible cure, and have has mentioned here, found in the OneDrive folder a subfolder - in fact, now 3 subfolders, the latest one being 18.111.0603.0006_1. In each of these folders there is a OneDriveSetup.exe file.

At least it gets it up & running again, but it's a nuisance if I have to do this every couple of days.

Trevor B

As you can see from the last few replies, most of us are NOT Insiders.

https://support.office.com/en-us/article/new-onedrive-sync-client-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0

The link above gives current build numbers. I'm on the insiders ring version 18.127.9625.0002 as below:

Is it only the insider ring updates giving this issue, or is someone on the prod/enterprise ring also seeing this issue?

Cheers,

Nick