Windows defender permision

Anonymous
2018-05-19T16:42:00+00:00

Your IT administrator has limited access to some areas of this app,and the item you tried to access is not available . Contact IT helpdesk for more information.

this is the message I get when I try to scan a drive using windows defender(right click and scan using windows defender option).

windows specification:

edition:windows 10 home

version:1803

os build:17134.48

device specification:

hp envy x 360 convertible

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-11-02T06:18:38+00:00

Hi Michael,

I believe that your IT department is right.

It is probable that the problem in v1803 is associated with the "Periodic Scanning"

button. Please see my posts in this thread for August 27 and 28.

I think there is a fault in v1803, that leaves only some PCs without a functioning

periodic scanning button.

In other threads, some have had this same problem, and their button was turned on.

Yet, when they uninstalled their third party anti-virus, there problem was corrected.

A functioning periodic scanning button allows Windows Defender to work in concert

with third party anti-virus programs.

EDIT:

I did not have this link in hand when I first replied to your post.

This link is my case in point.

Andrew had the same problem, that was originally expressed in this thread.

He had also been successfully running a third party security program, in concert with

Windows Defender, until W10 v1803 was installed. And his periodic scanning button

was turned "ON".

https://answers.microsoft.com/en-us/protect/forum/all/why-is-scan-with-windows-defender-blocked-by-it-on/33f9ab1b-673d-4eb9-8119-ce0d92a2cd83#

Pay particular attention to the second page of his thread. 

Regards,  Glen

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  1. Anonymous
    2018-08-28T06:17:07+00:00

    Jumio,

    If uninstalling your third party security program fixed your problem, it is possible

    that reinstalling it will still leave it fixed. There must be hundreds, if not thousands,

    who install third party programs every day. The only failure descriptions that I have

    seen, involved programs that were already installed, when v1803 was installed.

    If you have the means to re-install, and you still desire to have your third party

    program, give it a try. If worse comes to worse, you can always uninstall it again.

    Regards,  Glen

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  2. Anonymous
    2018-08-28T04:04:34+00:00

    Hi Jumio,

    I'm going to assume that you have tried everything feasible in this thread, already.

    If your periodic scanning, at the bottom of the Virus & Threat Protection is set to

    ON, then you should consider uninstalling your mcafee security program. The

    button being set to on is proper. However, under some unknown circumstance,

    after v1803, the periodic scanning button may not be doing its job.

    If your situation with Mcafee, affords the option of reinstalling if you desire,

    then you should uninstall it, to see if Windows Defender accepts your attempt

    to use it.  To properly uninstall Mcafee, you use the option in the control panel

    first, and then run Mcafee's removal program. (MCPR). You can obtain MCPR here:

    http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

    See the following thread, through to its resolution, then make your decision.

    https://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_scanning-windows_10/why-is-scan-with-windows-defender-blocked-by-it-on/33f9ab1b-673d-4eb9-8119-ce0d92a2cd83

    Good Luck,  Glen

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  3. Anonymous
    2018-08-27T22:32:56+00:00

    Add another unhappy user on the list.

    Windows 10 home edition, with McAfee Antivirus

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  4. Anonymous
    2018-08-22T21:44:52+00:00

    We encourage you to upvote this problem in the feedback hub.  When you upvote, we gather additional details and information about your issue that will help determine what's causing it and address it.  Feedback items regularly receive Microsoft responses on the submissions in the Feedback app, so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    For more information on Feedback Hub, see our support article and YouTube video.

    Make sure you are logged in to your Microsoft Account in the feedback hub.

    Feedback hub - https://aka.ms/AA23ehp

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