I had the exact same problem on an Asus gaming laptop. I went into the device manager, disabled the driver, restarted, then went back into device manager and enabled and it worked immediately. Didnt have to go through bios. Good luck.
Windows 10 automatic update caused intel ac 9560 code 10 error
So my laptop was working fine, then suddenly the internet cut off, since then I can't connect to wifi.
I found out that there is no wifi option in the network settings.
After that, I also found out that intel wireless AC- 9560 encountered a code 10 error in device manager.
I checked windows uodupd and it said that there was an update installed today. I tried uninstalling that, and the wifi wifi is still broken.
Windows for home | Windows 10 | Performance and system failures
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Anonymous
2020-07-06T17:05:01+00:00 Same here. The problem appears again and again while gaming. Have u found a solution?
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Anonymous
2019-07-26T07:49:02+00:00 Hi
For me the solution was simple and basically can be considered obvious.
A thought before proceeding: imagine if you bought a car and it worked like windows.. "yes, of course the brakes didnt work because you have incopattible windshield wipers.." or "while you were slkeeping we updated the battery on your car to run on 36+2volts and hence before going to work today you must spend 4 hours reading the manual, visit your local delaer etc...."
Anyway - the Intel website recommends installing the PC manufacturers version for the driver before trying their generic one first, so go to your manufacturers website and download the driver (using your friends/neighbours computer I assume) from there.
I tried installing the Intel one and kept getting the "your friendly windows is telling you you already have the best driver installed.." message - it was very helpful,
Ok microsoft has already wasted enough time from my life (this month) so hope you managed to pick up the solution between my rants
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Anonymous
2019-07-22T10:54:08+00:00 Resetting BIOS to default solved this for me.
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Anonymous
2019-07-03T21:02:38+00:00 Download the drivers from here and install it. It fixes the problem immediately!
Ugh this morning I suddenly had no working WiFi device on my laptop and got the dreaded "Wireless AC 3158 Adapter is experiencing driver or hardware related problems" so I downloaded the drivers and get this:
7/3/2019 9:47:34 AM Device installed (netwtw04.inf_amd64)
Driver Management concluded the process to install driver netwtw04.inf_amd64_b840551c516f2cb4 for Device Instance ID PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10\30E37AFFFFC33ECB00 with the following status: 0x0.
and this:
Divice not started (netwtw04)
Device PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10\30E37AFFFFC33ECB00 had a problem starting.
Driver Name: oem74.inf
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Service: Netwtw04
Lower Filters:
Upper Filters: vwifibus
Problem: 0xA
Problem Status: 0xC0000001
Should I uninstall the old driver and then reinstall the new one? The current not-working driver is 19.51.22.2 and I know the new one is a 21.20.0 The actual product is Intel® Dual Band Wireless-AC 3168. Under the Driver tab in Properites I can get Driver Details, Update Driver, Roll Back Driver (which is grayed out), Disable Device and Uninstall Device. But Uninstall Device is not the same as Uninstall Driver, right?