Windows 10 automatic update caused intel ac 9560 code 10 error

Anonymous
2018-09-01T15:06:19+00:00

So my laptop was working fine, then suddenly the internet cut off, since then I can't connect to wifi.

I found out that there is no wifi option in the network settings.

After that, I also found out that intel wireless AC- 9560 encountered a code 10 error in device manager.

I checked windows uodupd and it said that there was an update installed today. I tried uninstalling that, and the wifi wifi is still broken.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2019-02-04T13:02:30+00:00

I had the exact same problem on an Asus gaming laptop. I went into the device manager, disabled the driver, restarted, then went back into device manager and enabled and it worked immediately. Didnt have to go through bios. Good luck.

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  1. Anonymous
    2019-07-31T17:53:34+00:00

    Restart Your computer...…………..While Restarting hit f2 button for multiple times to open bios setup and in bios setup go the wireless section and select the first value and restore it to the factory settings

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  2. Anonymous
    2019-07-15T21:12:25+00:00

    Try this it worked for me. 

    Hit restart on your laptop. Then spam f2 while it's rebooting. That should pull up the BIOS menu. Navigate to wireless and set the first value to factory defaults. Restart your machine again and WiFi should be working again like normal.

    Hey Debbie -- what is the first value?  Like what does it control?  I don't want to reset other things on my laptop -- will this only reset the wireless?  Thanks for the help ~~Linda

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  3. Anonymous
    2019-07-15T20:22:01+00:00

    Do hard shutdown for a min bro

    Thanks, but I have already done that many times, bro.

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  4. Anonymous
    2019-07-15T19:28:05+00:00

    Do hard shutdown for a min bro

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