Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T11:22:32+00:00

    And I can confirm that installing the update manually has worked on my 2nd machine too.....

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  2. Anonymous
    2018-05-10T11:05:39+00:00

    I have ASC 11 installed and based on yours and others confirming this solution works, am on the cusp of trying it (with a bit of trepidation given the consequences on any failure to recover if I encounter the infamous swirling circle).  But SamuelKing2, one question:  How did it occur to you to try this in the first place?

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  3. Anonymous
    2018-05-10T11:01:05+00:00

    I understand the elation with posters like the last two who have removed Advance System care and managed to get the update installed. But this is already known. There should be a check box at the top of the forum to indicate this is one good known fix, so people will quit posting the same thing over and over again.

    There are a lot of us that have never installed that.

    I have five home systems. Of the five, two hung on the black screen and two took the update. One I've paused.

    Two systems (where one took it and one didn't) are on identical hardware down to the motherboard. The one that did take it has all sort of gaming/social crapware on it, and the one that didn't is my wife's business system with only Office and a couple of other programs installed. We only use Defender on everything.

    I've been trouble shooting one, turning on and off services, but it's a shot in the dark andcosting me hours of work.

    Microsoft really needs to fix this or at least come out and make a statement that they are aware and working on it.

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  4. Anonymous
    2018-05-10T10:55:52+00:00

    I do not have ASC installed and I have the boot problem with this update.

    I restored to a previous pint and am awaiting a fix

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