Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

Was this answer helpful?

70+ people found this answer helpful.
0 comments

331 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-05-10T08:02:24+00:00

    Thanks for that interesting observation. I will attempt turning off that service to that great program until the update (hopefully) installs.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-05-10T08:00:24+00:00

    I had exactly the same problem on my HP Pavilion All-In-One.

    I too found the only solution was to boot in safe mode (when the update then automatically uninstalls, thank goodness).

    To do it, go into the Command Prompt and type in:

    C:

    CD C:\Windows\System32

    BCDEDIT /SET {DEFAULT} BOOTSAFE NETWORK         (assuming you have a network, else leave off final parameter)

    At first I thought Microsoft would have to get out an alternative update to this one, but I found the solution (see my posting later today).

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-05-10T07:50:18+00:00

    On some multi Gpu systems like Samsung rc710 workaround is to remove display device and gpu in device manager (do not uninstall driver or software) before reboot to finish update.

    update will be made on vga driver and then all work fine gpu will be reconfigured again by windows

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-05-10T07:42:09+00:00

    Got the same problem - had to hide the update with "show and hide updates" from MS, at least temporarily...

    Was this answer helpful?

    0 comments