intel wireless-ac 9260 blue screen crash when installing adapter

Anonymous
2018-06-04T18:03:04+00:00

installing intel Bluetooth drivers works fine, and this part of the 9260 actually works. but whenever the wireless adapter is recognized and initialized I receive a blue screen crash with code BUGCODE_NDIS_DRIVER. upon restart, the adapter has a "!" in the icon next to its name, and within properties the device status reads either code 56 or code 37, depending on the latest attempt I have made to uninstall the adapter and drivers and reinstall the intel proset wireless drivers. I've tried all of intel proset's supported versions for this wifi adapter, but every driver version results in a blue screen of death upon initialization of the adapter. again, Bluetooth still works, and that's why i'm very confused. why is half of the 9260 working while the other half, the wifi part, is not? is there any fix or workaround for this? thanks.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-06-05T01:46:49+00:00

    File a bug report please and send me the short link so I can bring this to the attention of the engineers:

    https://windows10.help/blogs/entry/54-how-to-su...

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  2. Anonymous
    2018-06-05T00:12:39+00:00

    I was not. Windows wanted to restore the system because of the constant crashes before login screen, so i chose to shut down, removed the intel 9260 (which is why the crashes were happening... windows must have kept trying to finish installing the drivers for the adapter before the login screen because i kept getting the same blue screen with the same error. after removing the intel 9260, i was able to login, but i couldn't find the memory dump file anywhere. there was no minidump folder, and there was no "MEMORY.DMP" file either (this is the name of the dump file that should be created according to my startup and recovery options.

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  3. Anonymous
    2018-06-04T23:45:48+00:00

    I am looking at your Motherboard support site.  I may have the wrong one but it does show X299.. and 3 total M.2 slots.

    Overlapping resources means the PCIe or SATA resources.

    A wireless adapter should not be so much trouble.  I driver may not make it work correctly but not very often cause a Blue Screen..

    I'm not using any of the sata3 ports, i'm only using one of the ultra m.2 slots for the samsung 970 pro nvme, and the m.2 2230 wifi module (key e) socket for the intel 9260. very little connected to this board.

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  4. Anonymous
    2018-06-04T23:45:29+00:00

    OK,

    Hopefully you will be able to obtain a minidump file.

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  5. Anonymous
    2018-06-04T23:41:34+00:00

    Were you able to start the computer in Safe Mode - this is possible form the login screen.

    Also, can you check the following registry key?:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4d36e972-e325-11ce-bfc1-08002be10318}

    At that registry key, in the right window, is there, under "Name", either an UpperFilters or LowerFilters value?

    If so, for each of the UpperFilters and/or LowerFilters value, what is listed under "Data"?

    I was unable to get to the login screen a second time following the latest attempt so i could not boot into safe mode. I'll attempt again once windows finishes reinstalling. 

    I had already checked for "upperfilters" and "lowerfilters" for that class because I saw this as a troubleshooting step for the error codes I was seeing in device status, but i did not find those names in that class.

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