Windows Media Player Bluetooth controls PLAY/PAUSE no longer working after Windows 10 1803 update

Anonymous
2018-05-16T00:41:28+00:00

Anybody having any issues with Windows Media Player Bluetooth controls not working anymore? I have Bose QC35s and Jaybird X3s. Both sets of earphones can no longer Play/Pause/Fast Forward anymore. I did the update on 3 different PCs. All have the same issue. To make sure that it wasn't driver issue I also tested Groove Music Player and all Bluetooth functions work 100% properly. If I roll back Windows to version 1709 everything works normally. I contacted MS support and also tried following issues below on one of the PCs and its still not working.

  • Deleted all Bluetooth devices in device manager
  • Created another user account
  • DISM.exe /Online /Cleanup-image /Restorehealth, Sfc /scan now
  • Disabled all non Microsoft services and rebooted

Since this is 3 different PCs (including a Microsoft Surface book) all having the same issue, I think this may be a Windows 10 1803 Bug. Anybody else have any other ideas or can confirm this is a bug. Thanks in advance for any help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-01-20T16:10:55+00:00

    I rolled back to 1803 and then repeated the 1809 update via Windows Update Assistant instead of through the Control Panel. Same result. Human Interface Device Service is started.

    I have exactly the same lack of Bluetooth media control functionality in 1809 as in 1803, across 2 devices and 3 players (all that I tried) including Windows Media Player.

    Sadly, this bug is not fixed. Prior to 1803 these devices were working perfectly.

    What Bluetooth headset or device is it, like what's the actual name.  Have you tried any other headset? And what media player software are you using? (Spotify, media player, etc)

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  2. Anonymous
    2019-01-20T15:54:08+00:00

    I rolled back to 1803 and then repeated the 1809 update via Windows Update Assistant instead of through the Control Panel. Same result. Human Interface Device Service is started.

    I have exactly the same lack of Bluetooth media control functionality in 1809 as in 1803, across 2 devices and 3 players (all that I tried) including Windows Media Player.

    Sadly, this bug is not fixed. Prior to 1803 these devices were working perfectly.

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