Ask for permission - You'll need to ask an adult in your family if you can use: Windows Shell Experience

Anonymous
2018-07-03T11:49:37+00:00

Everytime I boot my PC, I will be greeted with below message.

I notice that the process is suspended in task manager as well.

So far, I do not see any problem with anything I am doing on this PC but I want to get rid the error (and possibly fix whatever problem is happening in the background).

Some info if it helps, there are only 2 users on this PC, 1 administrator and child user (controlled by Microsoft Family feature). I am the administrator.

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-09T08:24:48+00:00

    I, too, have had this error for many months.  Very annoying.  I have five accounts on my PC.  One adult tied to MS, one local account, and three accounts for my kids.  I tried several fixes, like making my account local again, rebooting, re-activating the MS account, but nothing has worked.    Pretty bad MS still haven't fixed this (oh, and I'm on windowws 10 1809 and am stuck with the bugs in that, too, at the moment!)

    cheers

    DrWig

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  2. Anonymous
    2018-11-07T07:28:28+00:00

    A solution that worked for me was logging into the children's accounts and verifying their device as a trusted device with their Microsoft account for them.

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  3. Anonymous
    2018-09-03T10:41:30+00:00

    The same problem also. Sometimes, because the windows shell experience is suspended, I need to restart the computer to keep working. It`s a very annoying problem.

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  4. Anonymous
    2018-09-01T17:48:55+00:00

    Same problem.  Anyone have a fix yet?  Microsoft Rep?

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  5. Anonymous
    2018-08-18T17:20:29+00:00

    Have the same issue as described here too, with the window appearing after login.

    It persistes despite numerous insider version upgrades, but does not seem to interfere with apps.

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