Ask for permission - You'll need to ask an adult in your family if you can use: Windows Shell Experience

Anonymous
2018-07-03T11:49:37+00:00

Everytime I boot my PC, I will be greeted with below message.

I notice that the process is suspended in task manager as well.

So far, I do not see any problem with anything I am doing on this PC but I want to get rid the error (and possibly fix whatever problem is happening in the background).

Some info if it helps, there are only 2 users on this PC, 1 administrator and child user (controlled by Microsoft Family feature). I am the administrator.

Windows for home | Windows 10 | Family and online safety

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-09-05T23:37:46+00:00

    Since none of the Microsoft staff members could provide a substantiated solution for this issue, which is a bit of a joke, I would like to share what worked for me:

    1. Reboot Windows in safe mode.
    2. Open this location in Explorer: C:\Windows\System32\AppLocker (possibly replace C: with the drive that has your Windows installed on it).
    3. Delete the contents of the 'AppLocker' folder.
    4. Reboot to get out of safe mode.

    The message asking for permission to use Windows Shell Experience should not appear anymore.

    Now, even though this worked for me, I am still not 100% sure about the implications of performing the above steps. Does this have any negative 'side effects' (possibly even be a security risk)?

    Any feedback would be appreciated. Thank you.

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  2. Anonymous
    2018-07-03T12:25:03+00:00

    Windows Shell Experience Host points to the process shellexperiencehost.exe in Task Manager. The purpose of "Shell Experience Host" is to provide Universal App integration in the Windows Shell (Windows Explorer), notably the taskbar. In simple, it responsible for the running of the Universal App in Windows 10. The file ShellExperienceHost.exe is located at %SystemRoot%\SystemApps\ShellExperienceHost_cw5n1h2txyewy.

    If its popping up, try the following:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

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  3. Anonymous
    2018-08-11T10:17:28+00:00

    I get exactly the same issue and this is after I have only just done a clean/fresh install of the latest Build of Windows 10.

    This has only appeared in last month or so. Seems like something has changed on Microsoft Family or Windows 10 recently to cause this.

    It happens a lot but not every logon.  I am the administrator on the PC with another Adult account and 2 Child accounts.

    Regards,

    Steve.

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  4. Anonymous
    2018-08-16T17:42:12+00:00

    I'm getting this on two different windows 10 PCs.  Doubtful that it's due to a PC issue as the problem wouldn't have occurred on both my windows machines at the same exact time.

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  5. Anonymous
    2018-07-04T02:43:15+00:00

    Done as per instruction above (Cleanup Image & SFC) but the problem is still there. Sorry, no screenshot on sfc result.

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