Devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot when upgrading to Windows 10 April 2018 Update

Anonymous
2018-05-08T00:51:33+00:00

When attempting to upgrade to the Windows 10 April 2018 Update, select devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot.

Microsoft is working with OEM partners and Intel to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update due to a know incompatibility that may cause performance and stability issues.  If you have encountered this issue, follow the steps to reinstall the previous operating system (Windows 10, version 1709).

Microsoft is currently working on a resolution that will allow the April 2018 Update on these devices in the near future.

Update (6/22/18):

Microsoft has included a solution for this issue in the May 23, 2018 Cumulative Update (KB4100403).  This solution prevents the issue from occurring when installing the April 2018 Update.  Please note that this solution does not restore systems that have already experienced the issue and are currently booting to a UEFI screen.  Any devices already impacted should still follow steps to reinstall the previous operating system (Windows 10, version 1709).  Any devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series that have installed the June 12, 2018 Cumulative Update (KB4284835) will no longer be blocked from installing the April 2018 Update.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2018-08-10T15:14:31+00:00

    Reinstalling previous deprecated back-compatible is contra-indicitive to execution of nsaid.

    Ten of our best *cough* OMG - fire drill.......

    Thx Mgmt

    * uh, employee 2847(U)

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  3. Anonymous
    2018-06-30T00:42:07+00:00

    Right....

    1. I could not upgrade to version 1803 because it was blocked 10x automatically at 49%. So I still am at version 1709.
    2. The upgrade to 1803 disappeared in my Windows update, it doesn't show up anymore (blocked by Microsoft?).
    3. My Windows update states my device is fully up to date.
    4. May 23, 2018 Cumulative Update (KB4100403) was not provided or installed through Windows update.
    5. June 12, 2018 Cumulative Update (KB4284835) was not provided or installed through Windows update.
    6. My last update was KB4056254 on the 25th of June.

    Now 2 simple questions, please answer by yes or no:

    1. Is Microsoft still working on an automated fix/upgrade package for this issue?
    2. Is Microsoft going to provide this automated fix/upgrade package through Windows update, because I see nothing coming up at all....? (To be short, should we just wait for that?)

    I hope somebody can answer these fairly simple questions...

    Greetz, Master

    Under "Advanced Options" just make sure you're set to "Semi-Annual Channel (Targeted)" Then just go back and click the "Check for Updates" button and the 1803 update should start.

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